Crash Champions #0527 Glen Burnie Dover
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The older gentleman, Michael I believe, was phenomenal! He explained everything thoroughly, made the process smooth, and kept me informed from the beginning. He even went above and beyond by continuously calling Enterprise and even gave me a ride to Enterprise after they failed to pick me up. 10/10 recommend and will use in the future!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am so grateful that I chose to take my car to Crash Champions following my accident. The level of high-quality customer care I received was truly exceptional. Although you always pray that you never experience a car accident or have your vehicle damaged, I am grateful for the opportunity to experience the outstanding service and care provided by Crash Champions. From the moment I dropped off my vehicle until the moment I picked it up, I felt supported and well taken care of. When I retrieved my car, it had been cleaned inside and out, and it looked absolutely amazing. The attention to detail and commitment to customer satisfaction truly exceeded my expectations. Thank you, Crash Champions, for making an unfortunate situation a much more positive experience. I highly recommend your team to anyone in need of quality service and exceptional customer care!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Technician Jay Graham went above and beyond to make I was happy with my experience. Friendly and complete service with constant communication in regards to every step of my repair process. Definitely recommending their services to all my friends and family.
My Experience - 5.0/5.0 -
Mike was very good with my truck and they finished it early
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It's Sue, not Steven. 🙂. I was treated very well and everything was explained as the repair moved along. Workmanship was excellent. I would not hesitate to go to them again.
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend to anyone in need
Repair Quality - 5.0/5.0 -
Great work on the vehicle. If I’m in need again I will definitely use Crash Champions.
Customer Service - 5.0/5.0 -
Great customer service. Kept me informed throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely updates, progressing with positive results.
Customer Service - 5.0/5.0 -
They took care of everything, seamlessly. Confidence and peace of mind.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
All good still waiting on wheel well liner
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The wrong grill was installed (should have been open air version for XT - turbo) now I am uncomfortable driving my car during this heatwave. The hood is also not aligned properly. This was after my car was in the shop for a full month - estimated completion time was postponed multiple times. We did speak to someone today and were supposed to call back but never did.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Did not clean the tape markings on the headlight
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very respectful and they let me know what was happening every step of the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair job on our 2 month old Ford Bronco Sport which was broadsided in a parking lot. Can't even tell it was in an accident. Jay was terrific.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service! I am completely satisfied with the repair. Thank you!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, jay was a professional and communicated with me every step of the way.