Crash Champions #0527 Glen Burnie Dover
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
My passenger side headlight isnt working. I drive a brand new car and both of my headlights worked properly when I dropped my car off. Also, there's a plastic piece near my wipers that is loose. I am completely disappointed
My Experience - 5.0/5.0 -
I was frustrated by the constant changing of the finish date but honestly, Kiersten in Glen Burnie made it so easy and was so great that I couldn’t even be mad about it in the end. The work on the car looks great and she had the best, most positive attitude and was more than helpful.
My Experience - 5.0/5.0 -
The woman at the front desk was so nice and welcoming and helpful, I felt so comfortable in the shop and will definitely be going back for any body work my car needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The young woman at the front desk was very nice and polite and helpful. She called the rental car place for me and answered all my questions.
Returned Clean
My Experience - 5.0/5.0 -
Job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Exceptional customer service! Constant communication. I had no worries. Everyone that I interacted with was extremely profession and transparent. You took great care of my baby (car) and made her like new! Made returning my car rental a breeze. I felt part of the family. Lol I will sing Crash Champion's praise forever!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Shop it's cooperating to fix the noise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quicker than expected!!! Nice job, thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Date got pushed back a couple times waiting on parts but they kept me updated, customer service answered the phone every time I called with a question and they handled everything with insurance with any issues. My only complaint was my stereo was in FULL blast when I got it back, so don’t appreciate my car being used as a stereo but the car does look amazing and they did vacuum out my car very well.
Customer Service - 4.5/5.0 -
Date got pushed back a couple times waiting on parts but they kept me updated, customer service answered the phone every time I called with a question and they handled everything with insurance with any issues. My only complaint was my stereo was in FULL blast when I got it back, so don’t appreciate my car being used as a stereo but the car does look amazing and they did vacuum out my car very well.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was perfect. Looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Although my front bumper was refurbished or replaced (not sure which) there were legacy scratches on the driver's side that could have been fixed but weren't which is odd since they told me that they had to pull the front bumper off and fix everything anyway.
Customer Service - 4.0/5.0 -
The first rep I dealt with did not include all of the damage to the car in his original estimate. The second rep, Kyle, was very helpful and gave me direction on what to do.
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with the quality of work.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for such a wonderful job. I will still need to purchase some touch up paint for the rear bumper.
Likely to Recommend - 5.0/5.0 -
DEFINATELY !
Repair Quality - 5.0/5.0 -
THE FRONT DESK YOUNG LADY WAS EXCELLANT AS WELL AS THE GUYS THAT HELPED ME . I WOULD DEFINATELY RECOMMEND CRASH CHAMPIONS. THANK YOU FOR YOUR MUCH APPRECIATED SERVICE.
Customer Service - 5.0/5.0 -
EXCELLENT !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very happy with the associated who was were working on my Honda thanks 🙏.
Likely to Recommend - 4.0/5.0 -
If they are not in a hurry
Repair Quality - 3.5/5.0 -
Vehicle repair delays 2 times/weeks, then returned twice for realignment and engine cleaning.
Customer Service - 5.0/5.0 -
Pleasant people
My Experience - 5.0/5.0 -
Excellent job!