Crash Champions #0529 Fairfield
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I always have great service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I received numberous complements from people i know who asked me which side was repaired. All OEM parts were used but happy that Not one person could tell.. Good job Crash.. I didn't notice until After I drove it home that there was some overspray on the top of the spoiler and a few scratches on the base of the spoiler. One of them had a deep scratch that caught my nail. Other than that, it is good to have my car back and did a good job. Husband and father in laws were impressed with the job as well as myself.. I also noticed that there was a spot on the front quarter panel that had some adhesive from when my windshield was replaced. And that was removed...Thank you for fixing my car and giving me daily updates in when I could have my car back. And also for getting me back on the road as quickly as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Since I've had my car back for a little over a week. I'm completely satisfied. But I did just noticed this past weekend before I was about to wash it that the rear taillight assembly that was replaced, has moisture/condensation. So now I'm just waiting to get it replaced and hopefully the new one is completely sealed. I definitely do not want any electrical issues with the car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Scott did a great job with communications. Truck looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very helpful, responsive and prompt
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The Team at the Fairfleld Crash Champions Are friendly and Professional. I'D like to give a big thank you! to Johnny who helped me 3 times in differant situations. He was professional, expediate with information about my car and honest when repairs are going to be completed. Kindness,honest, respect and Professionalism is truely appreciated especially in these times. Thank You! Crash Champions!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There was great communication on their end and the process of returning the rental was great. Did everything in a timely manner
Customer Service - 5.0/5.0 -
Great customer service. No complaints
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
There is a dent on my passenger frame that wasn’t there before. But overall they did great job.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Failed to install my fog lights and I had to argue that the vehicle came with fog lights and not tow holes in bumper. Even stated it on the estimate. Communication was ok. Several delays due to parts.
Customer Service - 2.0/5.0 -
Attitude when I questioned why my fog lights were not replaced. I feel like because I am a female they thought I was dumb and would just take the car back incomplete.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Absolutely
My Experience - 5.0/5.0 -
Good service & promise on time ,
Likely to Recommend - 5.0/5.0 -
Very good
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice & good quality
Likely to Recommend - 5.0/5.0 -
I recommend your shop to almost everyone I know!
Repair Quality - 5.0/5.0 -
Very Attentive
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would (or will) highly recommend this business.
Repair Quality - 5.0/5.0 -
Car looks great, like new.
Customer Service - 5.0/5.0 -
John was great; professional, courteous, efficient. Couldn’t be happier w/ overall service, as well as the work completed. Car looks like new.
Likely to Recommend - 5.0/5.0 -
they do quality repairs and workmanship
Repair Quality - 5.0/5.0 -
beautiful workmanship
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thanks to all the friendly and wonderful staff of your shop, my car looks like nothing happened to it , I’m very please and grateful of the work they do… I will definitely refer you to my friends… Thanks Crash Champions !..