Crash Champions #0707 Antioch

4.8 (1,962reviews)
96%
1001 Auto Center Drive,  Antioch,  CA  94509
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In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM Basic
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
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Email

Reviews (1,962)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting that repairs were completed to a high standard, often leaving vehicles looking brand new or better than before. The team received strong recognition for professionalism, friendliness, and going above and beyond. Communication was a standout strength, with customers appreciating frequent updates via calls, texts, and emails throughout the repair process. Timeliness was also well-regarded, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional cleanliness concerns upon vehicle pickup, isolated instances of incomplete repairs at first collection, and requests for more proactive status updates.
AI-Generated from reviews written in the last 12 months
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"... i. Never take my vehicles to any other body shops. Crash Champions are true Champions" Read more
"... professional, kept me updated throughout the process, and delivered excellent results. My car looks brand new, and their customer service was outstanding. Highly ..." Read more
"... Everyone I dealt with was friendly and professional. The repairs were completed ahead of schedule and everything looks great. Thank You Crash Champions." Read more
"... knowledgeable and thorough from start to finish. Their work is beyond excellent. My car looked beautiful! For any of my car needs, I will always return to ..." Read more
"My car was returned dirtier than when I dropped it off and repair kept getting pushed back."
"I've used this company several times. They have always done excellent and in a timely manner"
"The only thing I wasnt happy about that it took much longer than originally stated. Otherwise all employees were very nice. The car ..." Read more
"... Good communication. Friendly. My car looks great and they were done two days early. Will use them again." Read more
"I received text updates as well as phone conversations. I always knew what was happening and what the next ..." Read more
"Very good work. Fast repair time. Good communication."
"Nice people, good communication all the way, great service and really nice work! Cant ask for more."
"... Crash champions were courteous and professional. They kept me updated throughout the entire process." Read more
"Day to day progress through email, Excellent!"

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Took a long time to get the car

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

That behavior, very professional and always come in touch updating information about the repair

Repair Quality

They did an excellent work

Customer Service

They did excellent job

Kept me Informed?

Yes

Ready on Time?

No

My Experience

This is the second time you guys have fixed our Blazer and we are very happy with the results and the people taking care of us. I really appreciate your customer service. Cindy

Likely to Recommend

Already have

Repair Quality

Like it was never hurt

Customer Service

These people were very nice and helpful and I wouldn’t take my vehicles anywhere else.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate how communicative the staff is. They made my car look brand new. As if Nothing ever happened. Also Jasmine is awesome and makes the process seamless

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The service was great, no nonsense and straight to resolve the problem.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This is my second time getting work done at Crash Champions and like the first time, I am 100% satisfied.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good services and nice people

Customer Service

Good Customer service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service, great work ethic!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Looked like new

Customer Service

Very good communication of what is going on. Very good explanation of what was being done to it

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Anthony and Lori(lady at the front desk) were so friendly and professional!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great attitude

Kept me Informed?

Yes

Ready on Time?

No

My Experience

The only thing I wasn’t happy about that it took much longer than originally stated. Otherwise all employees were very nice. The car looks great!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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