Crash Champions #0529 Fairfield
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Staff (John), was professional, informative, and accommodating kept me up to date on the progress and went over and above I appreciate his friendliness This was a great experience !
Likely to Recommend - 5.0/5.0 -
I wish I knew about them sooner this is my first time
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Staff was professional, knowledgeable and friendly A great experience !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
They had my car for 11 weeks
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I do all the time when asked my opinion
Repair Quality - 5.0/5.0 -
The experience at C.C. was excellent as always. Repairs to my truck were very good especially the color match with the existing paint. Can’t say enough great things about your shop and office staff. I’m Retired from Solano County Fleet after 30 years. Of all the shops we used in that time AAS was by far the BEST. MIKE SAGAMI,has been the person we mainly dealt with and has always treated us right as far as I know. Mike handled the repair to my truck and I am very satisfied.
Customer Service - 5.0/5.0 -
I would have to give the shop and front office all my best. I got to know AAS through my employment with Solano County Fleet for about 30 years. Mike Sagami was primary service manager. Can’t say enough about his professionalism. The paint match was very good. Will probably be back to finish some touch up on the back of the cab and a few knicks in the paint. At a later date. Thanks Mike
Returned Clean
Likely to Recommend - 4.5/5.0 -
My stepdaughter had her car repaired here
Repair Quality - 5.0/5.0 -
Car looked great when I picked it up
Customer Service - 4.5/5.0 -
Everyone was helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looking great.
Customer Service - 5.0/5.0 -
Mike was very responsive to my questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I am going to call the facility and ask if they could adjust the position of the hood. I feel it is not even on both sides. Other than that, the professionalism, Servis, and attention to detail was quite impressive.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the excellent customer service from John, he kept me up to date on the status of the repair. Everyone in the office was very cordial. The final result of my vehicle was outstanding, My truck looked brand new and was delivered to me looking better than I had left it, Demonstrating their ability , professionalism and experience in this field I definitely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far I'm happy with the great service provided by your establishment. Bruce was a very nice and polite person, and help me with my understanding of my needs.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
They had my car for almost two months which on the estimate it said 3 days. Tried to give my car back after they initially fixed it and there was runs in the paint, flat spots (no clear) all over. There was real bad orange peel. They scratched my headlight with a sander. It was a horrible job. So they kept it and made it look better but now one of my blinkers don't work and I still see a lot of small imperfections in the paint. I am not a happy customer.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
What a been a tan but they forgot to hook up the back seat belt
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
bahahahaha. I will go out of my way to DISrecommend you.
Repair Quality - 0.5/5.0 -
You never ONCE called us, either to update on schedule or after we called you specifically requested updates. -You had the van in your shop in APRIL and were still ordering parts for it in JULY -You clearly don't have the skill or knowledge to order a complete set of parts for a whole door set replacement-- there should be no unknowns with something like that. -On MULTIPLE occasions I was told it would be ready by a certain date and it was not. Starting with the first estimate of 3 weeks from when it was first brought into the shop. It ended up takin g 83 days.
Customer Service - 0.5/5.0 -
What customer service?