Crash Champions #0531 San Mateo

4.8 (1,548reviews)
97%
2002 Palm Avenue,  San Mateo,  CA  94403

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Tesla

Reviews (1,548)

My Experience

Nelson was amazing in keeping us updated and making sure our needs were met

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Returned Clean

My Experience

Breana Garcia, I think that was her name, was the best advisor ever. She was so nice! Very welcoming. Very helpful. She’s very professional. I’m very thankful she talked to my insurance, to help me get my car fixed up from my car being rear ended and sandwiched in the car in front of me., as I have a hard time explaining things or asking for things. The two times I went in, every staff member were professional, nice and welcoming. But Breana Garcia was my advisor and she was the best. And very professional too

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I would recommend everybody. It was the fastest repair ever and everybody was professional. The other auto body parts or mechanics i have been to, everybody was extremely rude, and disrespectful, even when I didn’t do nothing. I’m always kind and respectful but all the other mechanics and auto body parts stores were extremely rude to me

Repair Quality

Briana was extremely helpful and professional. She knew everything about the crash I was involved in. She was super helpful and talked to my insurance and settled everything for me. My car looks extremely brand new. She never showed any irritation, she was bright, professional, as I was clueless on how my insurance worked for my damage repair

Customer Service

The best customer service ever. When Briana (i believe my main advisor) was not in the office yet, the other workers were extremely professional too. They never showed any signs of negative behavior. The moment I was headed towards the office, a team members acknowledged me, and welcomed me, asked me how they can help me, in the most professional way possible. One day when I’m not busy with work, I’m buying them a pizza

Returned Clean

My Experience

Nelson did such a great job on my car!

My Experience

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Great service

Customer Service

Customer service is always amazing.

My Experience

Nelson was amazing throughout the entire process. He kept us informed in the progress of our repairs every step of the way. Not only did he deliver an amazing product he also delivered before schedule. Thanks!

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This was the best service ever

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My Experience

My Experience

Customer service, quick turn around

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My Experience

Perfect job communicating (thank you Nelson!) and excellent repairs!

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Nelson was amazing, great communication and customer service!

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Returned Clean