Crash Champions #0706 Alameda

4.9 (1,029reviews)
98%
2050 Clement Ave,  Alameda,  CA  94501

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,029)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professional staff, and attention to detail, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with customers appreciating regular text and phone updates that kept them informed throughout the repair process. Timeliness was frequently highlighted, with numerous repairs completed ahead of schedule. A few customers noted areas for improvement, including occasional inaccuracies in automated notifications, some instances of sub-par repair quality, and isolated communication challenges around scheduling and follow-through. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... top-tier experience. If you're looking for a shop where the work is done right, done on time, and done by people who actually care about the customer experience — ..." Read more
"I was really happy with the results of the repair, the staff was very helpful, professional, and friendly. I would ..." Read more
"The vehicle was repaired and repainted very quickly and they took the time to wash and detail my van. Super professional and ..." Read more
"... the exceptional work performed on my vehicle. Your professionalism, attention to detail, and commitment to quality are clearly reflected in the final result. I truly ..." Read more
"... medical bills. She has severe pain and lost wages.. Quality of repair is questionable and sub-par. Im not satisfied with the structural integrity of the hitch and have ..." Read more
"You all did an excellent job! I am very satisfied with the quick turn-around and finished product. Thank you!"
"Completed a day early. Which was nice. Aside from the fact I work night shift and scheduling is a bit difficult. ..." Read more
"... extremely clear and communicated daily about the repair; they completed the repair quickly 2 days! and do an excellent job" Read more
"Excellent customer service, care, and extremely timely with the repair. Ensured vehicle was repaired with the correct parts after repeatedly receiving ..." Read more
"... regarding my repair: service, quality and promptness - my car was done a day earlier than anticipated. My experience was fantastic and Im very happy!" Read more
"... everything as simple and straightforward as possible. They communicated clearly and consistently. The repair they did was flawless, but the way they handled the experience ..." Read more
"Communication was top notch. I always knew status"
"... everything clearly, answered all my questions, and kept me informed throughout the repair. Their professionalism and attention to detail really stood out. I felt ..." Read more
"Everyone I met provided phenomenal customer service. Five Stars for overall communication."
"Their email and text notifications were not accurate. I learned the progress by calling them."

My Experience

The whole team was awesome and process was extremely easy, even helped with dropping off rental. Highly recommend.

My Experience

Tony & his team were fantastic. Work was done in under 36 hrs, and i picked up my car clean and waxed - cleaner than it’s been in 3+ years. Highly recommend for any body work, they’re fantastic.

Likely to Recommend

Repair Quality

Customer Service

Tony & the team were fantastic. Great customer service, repairs were done in ~ 24 hours, and they even washed my truck. Only negative thing was that CSAA only offers $50/day for rental, and the cheapest rental in the area was $61/day plus fees & deposit.

Likely to Recommend

Absolutely would recommend Crash Champions to anyone.

Repair Quality

Outstanding quality of work.

Customer Service

Absolutely wonderful service!!! My car repairs were completed in two days.

Returned Clean

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Amazing repair! Couldn’t have asked for more! They did really well!

Repair Quality

Yes! Our car looks good!

Customer Service

They repaired our car very well and quickly. They also communicated with us the whole process timeline. Overall, our car looks brand new with the additional cleaning they did! Great work!

My Experience

We absolutely love the work you guys do! You guys do an amazing job from beginning to end. From the moment you take over, the customer service was outstanding, and the entire process was smooth and stress-free!! The repairs were done nicely, and the final outcome was amazing. We truly appreciate the professionalism, communication, attention to detail, and care your team puts into what you do. Thank you, Crash Champions, for such a great experience. You guys truly do an amazing job, and we would definitely recommend you to anyone who needs repairs!

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Customer Service

I am extremely satisfied with my experience and would definitely give Crash Champions a 10/10! From the excellent customer service to the quality of the repairs, everything was handled professionally and with great care. The entire process was smooth from beginning to end, and I truly appreciate how well they kept me informed. The repairs came out amazing, and I couldn’t be happier with the final result. Thank you to the entire team for doing such an outstanding job!

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Returned Clean

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Great communication, best service experienced

My Experience

10/10!!!

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My Experience

Great service and the work was completed quickly.

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bumper repair was perfect, and that was the most important thing, but the back had a bunch of leaves in it, probably from being left open outdoors for an extended time

My Experience

I appreciate the team was communicative and help me understand the process to make sure I know the steps so everything goes smoothly. I am amazed I got my car fixed so fast and even car wash!

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Repair Quality

They even cleaned the interior and exterior of my car.:)

Customer Service

Anthony and his team did a phenomenal job with communicating and the next steps. I am surprised how fast they completed the service

My Experience

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Tony delivered as promised!!

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Appreciated so fast tht I expected cheers to all services much satisfied

My Experience

Professional staff great work on time. I would like to personally thank Jose. You did a great job..

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