Crash Champions #0706 Alameda

4.9 (985reviews)
98%
2050 Clement Ave,  Alameda,  CA  94501
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In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (985)

Customers say
Overall Customer Satisfaction
Customers consistently praise Crash Champions for exceptional customer service, with staff being described as professional, friendly, and accommodating. Communication stands out as a major strength, with regular updates via text and phone calls keeping customers well-informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before the accident. Timeliness is another key positive, with repairs often completed ahead of schedule. Customers appreciate the clean, organized facility and the thorough cleaning/detailing of vehicles upon completion. The rental car coordination and flexible scheduling also enhance the customer experience. Some customers noted minor communication issues regarding initial timelines and occasional delays in parts availability, but overall satisfaction remains very high with strong recommendations for the service.
AI-Generated from reviews written in the last 12 months
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"... truly grateful for the amazing job done on my car. The work was top quality, and the attention to detail really shows. Thank you for your professionalism ..." Read more
"The vehicle was repaired and repainted very quickly and they took the time to wash and detail my van. ..." Read more
"10s all around! Car looks great, customer service was exceptional!"
"I was really happy with the results of the repair, the staff was very helpful, professional, and friendly. ..." Read more
"Excellent customer service & Craftsmanship. Having that relationship with enterprise Rent-A-Car ..." Read more
"Completed a day early. Which was nice. Aside from the fact I work night shift and scheduling ..." Read more
"Great experience. Auto Body repairs were done quickly"
"It was a small job, but they worked on it almost as soon as they got it, and I got it back in a day!"
"You all did an excellent job! I am very satisfied with the quick turn-around and finished product. Thank you!"
"Earlier than quoted. Top marks all around."
"Great communication and regular updates throughout"
"Communication was good. I always knew status. Description of necessary repairs was clear and thorough. ..." Read more
"Toggle is miserable to communicate with"
"..however, while it was at the shop, they emailed me saying that it would take ten days instead of the five days that they quoted when I ..." Read more

My Experience

They were fast, responsive and had great communication.

My Experience

Very punctual, professional, courteous. We were kept informed with the progress of the work and the estimated day of completion.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were very efficient and kind. I will definitely come back if need be. It was so nice to get my car fully cleaned and detailed. Thank you so much. I got a ride from enterprise to the shop when I was picking my car up.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Crash Champions did a super job of replacing my bashed-in passenger-side door. My car looks brand new - and it's a 19-year old car! The Alameda shop is conveniently located near a rental car agency where the Crash Champions staff recommended I rent a car while my car was being repaired. The whole process was so easy. I send my best thanks to the Alameda Crash Champions team. THE BEST!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I SHAUN ANDERSEN AM GRATEFUL AND THANKFUL FOR THE PROFESSIONALISM AND HOSPITALITY OF THE COMPANY, CRASH COLLISIONS, AND PERSONNEL. I WOULD RECOMMEND THIS COMPANY TO MY FAMILY AND FRIENDS. THANK YOU.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Tony was very professional, knowledgeable, andsuper great as were the other employees!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you much for the good service I’m so happy to work with your Crash Champion in the future..

Likely to Recommend

Repair Quality

Customer Service

other than the small parking lot this place was great

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I got well taken care of & the staff was super nice!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great work!

Repair Quality

Customer Service

Anthony was great to work with on the repairs. Excellent customer service and great work.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

the car looks great

Customer Service

Crash Champions did a great job and finished even quicker than they originally estimated.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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