Crash Champions #0531 San Mateo
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
There’s a lady in the office that has kind of an attitude. My husband delivered the car and he said she was kind of snappy at him. Same when I picked up the car. We assumed it was the same person. Everyone else amazing service!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ll always recommend, shop is so clean and neat that I can’t even tell it’s a repair facility!
Repair Quality - 5.0/5.0 -
Well done like I got a brand new car.
Customer Service - 5.0/5.0 -
Great service and attentive, superior quality.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service,Great job!
Customer Service - 5.0/5.0 -
I’m very satisfied with the customer service especially with Mr Nelson Martinez
Returned Clean
My Experience - 5.0/5.0 -
They are a good team thanks for fixing my car
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Exelente
Customer Service - 4.5/5.0 -
Muy bien
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs finished on estimated date. Quality looks great and like new. Happy with the work done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nelson and the rest of the staff were very professional, friendly and took care of me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nelson and the team at Crash Champions treated me as if I was family. They cared about my vehicle as if it was their own. I truly couldn’t find the words to describe my satisfaction and happiness that they provided me with fixing my vehicle. She looks brand new!! Thank you guys so much for everything and being so communicative throughout the process. HIGHLY HIGHLY RECOMMEND.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and very nice people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
There’s still two scratches on the front bumper
Customer Service - 0.5/5.0 -
There’s two scratches on the front bumper still
Returned Clean
My Experience - 5.0/5.0 -
Your team was excellent with keeping in touch with me and helping me through the whole process. Ariel made sure that everything was done correctly. The car looks so great that I can’t even tell where the repair was. Excellent service excellent Repair would definitely recommend your shop to anyone who needs Some repair work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I had a wonderful experience with the shop. I couldn’t have asked for nicer people or a better repair job. You can’t even tell that the car was damaged.
My Experience - 5.0/5.0 -
The Repair was very professional and they went out of their way to fix my car to perfection. Thank you for the excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The body shop workers did an excellent job
My Experience - 5.0/5.0 -
Best people working there!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0 -
Great service!