Crash Champions #0542 Orange

4.8 (1,993reviews)
96%
1821 N Glassell Street,  Orange,  CA  92865

In operation 28 years, 7 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,993)

Likely to Recommend

Repair Quality

Customer Service

Everyone was so kind! Only thing I wish they would’ve done better follow up and communicated more on when the car would be ready when it was estimated to be done after the original reported date

Likely to Recommend

Repair Quality

I appreciate the great customer service. Vince kept me informed on progress of my vehicle while being in the shop

Customer Service

Returned Clean

My Experience

I was pleasantly surprised how efficiently my car was repaired with Crash Collision. From the first phone call with Maria to picking up my car after repaired, everything went smoothly and efficiently. I was informed via the app how the repairs were progressing and they even finished a couple days earlier than expected. I will definitely recommend Crash Collision to friends and family.

Likely to Recommend

Repair Quality

Good communication

Customer Service

Likely to Recommend

Highly recommend 10 at my scale

Repair Quality

Good Job 👏

Customer Service

Amazing reception at the front and Vince (super)was very helpful and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Received a few scratches from the bumper repair.

Customer Service

My Experience

I appreciate how well they were able to color-match a non-oem color. They had no paint code to go off of and the panels they resprayed are indiscernible from the rest. It was a nice gesture for them to start the putting together my trunk liner panels as it was unrelated to the original damage. I let them know the panels were in my trunk and but didnt expect for them to help me with it; just something I hadn’t gotten around to doing myself. Was pleasantly surprised when I saw they were mostly popped so I only needed to finish tidying it up.

My Experience

Service was done when expected, thank you. And thank you ladies at the front!

Likely to Recommend

Repair Quality

Amazing job and women working at the front!

Customer Service

My Experience

Marlene was very helpful in helping me get my car a little early and I appreciate that. She has an excellent customer service attitude and that made everything a little easier to handle. The workmanship was outstanding.

My Experience

The whole staff was always professional and friendly. I never once felt condescended to. They kept me updated throughout the process. I am very happy with all aspects of my experience with crash champions. I highly recomend.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did great work, and finished faster than expected.

Customer Service

Some early communication issues that delayed the start of work.

Returned Clean

My Experience

I had the best service. Every staff member I interacted with from the receptionist to the service advisor were extremely knowledgeable and professional. I was impressed with the turn around completion of work on my vehicle. Will highly recommend crash champions to friends and relatives.

Likely to Recommend

Repair Quality

Customer Service