Crash Champions #0547 Kearny Mesa
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Some lady ran into my car and I needed the car fixed quick. I contacted her insurance and they agreed to pay for everything. THey also arranged to have my car fixed at the place of my choice or one of their recommended places. I chose Crash Champions because they had 4.6/5 stars and about 500 reviews. Everything went perfect. I took the car in. They sent me to Enterprise for my rental and arranged for transportation to Enterprise. ANd a few days later, it was done. I returned the rental to Enterprise. They gave me a lift to Crash Champions. I picked up the car. Looked great. Could not have been better.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the daily updates on the status of the repair. I was impressed on how clean the car was when picking up my car. The repair looks flawless.
My Experience - 5.0/5.0 -
The attention to detail provided to repair my vehicle exceeded expectations. The manager and his daughter provided extemporary assistance with the coordination and return of my vehicle. The customer service and experience exceeded standards in the range of gold star service. The information regarding the repair and care of my vehicle provided an education for me that unfortunately appears lost in comparison to other collision centers. Crash Champions may choose another name for their business as The Class Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I submitted a survey yesterday
Customer Service - 5.0/5.0 -
I submitted a survey yesterday
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Son un gran equipo esta tienda 10 de 10 👍✅️
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Guillermo was awesome service rep.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication. Great time frame for repairs. Things looked great. Awesome staff. Thanks for a perfect experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfection! I could not be happier with the work done.
Customer Service - 5.0/5.0 -
Excellent service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional personal, clear about everything. Explanation of parts arrival and possible delays. Fast service and cordial. I was impressed and pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional, accurate on talks and communication. Always prompt to help
Customer Service - 5.0/5.0 -
Politeness and very prompt. Very clear communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service, all personal very kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They were friendly and professional & did a great job on my car. Took a few extra days, but their communication was excellent throughout.
Customer Service - 5.0/5.0 -
Everyone was super nice and professional. The work was done well, I was kept informed every step of the way. It took a little longer than expected, but other than that, no problem.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
because of bad customer service.
Repair Quality - 5.0/5.0 -
I needed to replace a broken tire flare and a broken license plate bracket, and the person who did it for me was great. He was courteous, professional and attentive to my needs. Kudos!!! There were two added-by-service-advisor car scans that had nothing to do with my repairs and that ballooned the cost. I told the technician I am not doing them, and he did not charge me for them.
Customer Service - 0.5/5.0 -
A service advisors added two car scans that I did not ask for and that had nothing to do with replacing a tire flare and a license plate bracket. Furthermore, she did not tell me about added scans.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Lift gate is off center still and left green dot on paint
Customer Service - 0.5/5.0 -
I have left 3 messages and they will not return my call
My Experience - 5.0/5.0 -
Crash Champions continues to be the place to get my car repaired. I was extremely satisfied with the exceptional service, emails, calls and updates on the repairs to my vehicle. I also had a great experience at the Mission Valley location.