Crash Champions #0549 Costa Mesa South
In operation 15 years, 9 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
No keri dyer is the owner of the car Yes excellent service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Good service
Repair Quality - 4.5/5.0 -
Good service
Customer Service - 4.5/5.0 -
Good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish, they were incredibly detailed, communicative, and patient. Even with how busy they were, every staff member stayed friendly, helpful, and on top of everything. My repair ended up taking a bit longer because they discovered additional damage, but they handled it perfectly — they kept me informed every step of the way and still managed to get my car repaired in a surprisingly short amount of time. They truly went above and beyond, and I felt taken care of the entire process. I’m genuinely grateful for their professionalism and care. I’d trust them with my car again in a heartbeat. Highly recommend!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
My Experience - 0.0/5.0 -
I was told the repair would take 2 weeks , it took 4 weeks. I communicated every week regarding by schedule and nobody listened. I got text messages saying it would be ready on a certain date and it was not. The girl I spoke to every week didn’t listen to anything I said , very disappointing.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Car took too long wasn’t ready when they said it would be
Customer Service - 2.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
By far the worst customer service I have ever experienced. Starting with they lost my initial photos and I had to bring the car back in. Too my car being there for 6 days never receiving any update on when it would be done. A quick hold is not 30 min or 10min…. I wouldn’t recommend anyone using Crash Collison and will let wheels know about the experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Everything is very good
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Very good
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
My car was said to be done when there was a flaw in the paint that was clearly visible, and then it took twice as long to repair as I was told it would. Then I got my car back with a mileage discrepancy. My car was also dirty when I came to pick it up and the inside of the car was also very dirty on the driver side where somebody had gotten a dirty while driving the car.
My Experience - 5.0/5.0 -
The staff was very courteous and provided excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone and everything was amazing - thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly service. Thank you