Crash Champions #0550 Fullerton East
In operation 23 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The receptionist was rather rude when asked questions. She seemed irritated when asked questions regarding my car. The other staff were very friendly and helpful.
Returned Clean
My Experience - 5.0/5.0 -
Great staff...great service! I was kept informed the entire step of the way. The entire experience went so smoothly. I will recommend Pacific Elite Collision to all my friends and family!
Likely to Recommend - 5.0/5.0 -
Although a part was overlooked, the great customer service out-weighed the oversight.
Repair Quality - 3.0/5.0 -
I didn't realize that my car was not repaired correctly the first time. This makes me wonder if they even evaluated my tire which suffered damage dorm the accident.
Customer Service - 5.0/5.0 -
Immediate response to my concerns
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My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The people were very nice and they updated me consistently however when I got my car back there is a light that goes on and the repair wasn't properly done. The price replaces isn't fully in places I will need to bring it back to be fixed
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
my paint work was not blended with the rest of the car. my side mirror was stripped of clear coats and not repainted. my door squeels when opening. a dent was put in my rear panel and the paint coat was not even. my interior door handles where not put back on evenly and now must be replaced. My exterior door trim was not sealed properly. And I am wondering if instead of replacing my front driverside window motor if the techs just swapped it for the rear motor that all of a sudden started to stop working like the front one. My xar was not detailed when I came to pick it up. The grease marker used estimator was still on both bumpers, side panels and taillights.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend pacific Elite Collision to anyone I know.
Repair Quality - 5.0/5.0 -
Everyone at the center was very nice and knowledgeable. The repairs were great. Updates were great. I got my car back in a few days.
Customer Service - 5.0/5.0 -
Everyone was wonderful.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
I have already done so.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Well i could say that everything was perfect the service was perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
Already did.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Both of the receptionists who helped me when checking my car in and also when I picked up my car were very kind, friendly, happy, and genuinely seemed to care about me as a customer and as a person. I was acknowledged the moment I walked through the door, and the two girls who helped me made the whole process seem quick and easy. Thank you. Great customer service.