Crash Champions #0550 Fullerton East

4.7 (4,878reviews)
92%
1621 E Orangethorpe Avenue,  Fullerton,  CA  92831

In operation 23 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Nissan
Ram

Reviews (4,878)

Likely to Recommend

I already have and will continue to do so.

Repair Quality

⭐⭐⭐⭐⭐ I can’t say enough good things about Crash Champions! They completely blew me away with their service. I brought my car in after an unfortunate collision, and from the very first interaction, their team was professional, friendly, and incredibly transparent. They gave me an initial timeline for the repairs, but they actually finished the job A FULL WEEK EARLIER than estimated! I was shocked and thrilled when they called to say my car was ready ahead of schedule. When I picked it up, I was speechless. My car looks absolutely fantastic — better than it did before the accident. The paint match is flawless, the bodywork is perfect, and every detail is spotless. You’d never know it had been in a wreck. It’s like they performed magic in there! If you need collision repair, do yourself a favor and go to Crash Champions. They’re fast, they’re precise, and they truly care about delivering an outstanding result. I’m beyond impressed and I’ll be recommending them to everyone I know. Thank you, Crash Champions — you’ve earned a customer for life! Highly, highly recommend! 🚗✨

Customer Service

Not only will I return to Crash Champions if I need to, but I will also recommend it to my family and friends.

Returned Clean

My Experience

Excellent communication and done before estimated completion date.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repairs appear good (so far), but customer service lacks. There is no respect for customer's time.

Repair Quality

Customer Service

Required to make an appointment, showed up 5 minutes early and still had to wait 20 minutes. Why bother with scheduling?

Returned Clean

My Experience

Crash Champions was great, and so Was Gabby

Likely to Recommend

Repair Quality

Customer Service

Translated from Spanish by Carwise
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My Experience

Excelente

Likely to Recommend

Repair Quality

Customer Service

No cometarios

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Very communicative and clean work, thank you to everyone involved!

Likely to Recommend

Would definitely recommend to others. you guys are our first choice when an accident occurs

Repair Quality

Customer Service

Very communicative and helpful

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Tuvieron que hacer el trabajo dos veces, lo cual implicó mas dias para que el vehículo estuviera listo

Repair Quality

La segunda vez fue un excelente trabajo, gracias Zuly

Customer Service

Muy buena atención y excelente servicio, por parte de Zuly, gracias Zuly

My Experience

Excellent customer service from our representative. Best service ever honestly.

Likely to Recommend

Repair Quality

Amazing customer service and plenty of updates.

Customer Service

Amazing

My Experience

Just a follow up repair that may have gone unnoticed. The rep assured me that all diagnostics had been run, but needs to be addressed. Otherwise, the body work is excellent. Thanks.

My Experience

Amazing work on my vehicle. The turn around time was faster than I expected and they were able to get everything settled for me for my insurance.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Gabby had great and timely customer service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

I would recommend Crash Champions.

Repair Quality

Crash Champions did a great job in fixing my truck. I appreciate how they always kept me updated even when there were delays which were outside of their control.

Customer Service

Very friendly and accommodating to my schedule.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service all in all . The new Mgr . Alex was very understanding and helpful and had an issue fixed and kept my car one extra day to solve the problem .

Customer Service

Great service all in all

Returned Clean

My Experience

They did a good job.

Likely to Recommend

Yes I would recommend you.

Repair Quality

Your team did a good job at getting my SUV repaired and back on the road.

Customer Service

Good service.

Likely to Recommend

Repair Quality

Job was done perfect , some missed communication only that’s why I gave a 9

Customer Service

Missed comunication

My Experience

I am very happy with my work honestly it has been an incredible job I was very satisfied with my vehicle especially with the painting honestly they are professionals , Miss Zully did an excellent job, she helped me meet all my needs so that my car was in good condition, she is very kind, very attentive to her work, she does not miss any details , But however, Mr. Kevin Aquino who helped me, the one who was my adjuster to see, I honestly do not recommend him. I think he should be in another job. He is a person who seems not to be dealing with people. He thinks he is very superior to people when he is talking. He also does not care about the needs of customers , I don't recommend this person for this type of work that they put him I give him a zero