Crash Champions #0553 Long Beach North
In operation 15 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
You guys did an awesome job. Your customer service was very, very outstanding, and the timing was very quick. I would recommend you guys easily. Great job!!!!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was handled in a professional and timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Automatic texts were misleading as far as ready status of my vehicle.
My Experience - 5.0/5.0 -
I'm a little unhappy with enterprise rent-a-car. Other than that everything went perfectly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff
Customer Service - 5.0/5.0 -
Great people working there
Returned Clean
My Experience - 5.0/5.0 -
I am more than impressed on the incredible customer service I received from everyone at pacific elite. You guys went out if your ways to make sure I leave happy, and I was VERY happy! I will spread the word. Thank you very much!!!! Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Already gave you 5 stars on Yelp. Thanks for everything. Would suggest fine-tuning the auto email system. It told me my car was ready a day before it actually was ready. I rushed over only to find out I needed to come back the next day. Everyone polite and friendly, the work was impeccable.
My Experience - 5.0/5.0 -
The staff and technicians at Pacific Elite were very professional and did a wonderful job on my Camry. Hope I never did their services again, but if I do I will definitely return my vehicle to Pacific Elite.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
my license plate lights were working before i dropped my car off now they arent working at all. i got my fuses checked amd they are all good i was told my wiring wasnt put back properly from you guys fixing my vehicle
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for fixing my subie so quickly. Looks like it was never hurt.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
One small imperfection that may need to be looked at. Trunk gap bigger on right side then the left. Other than that, very nice job done.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so nice and welcoming!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Body filler dust left in cracks inwindshield channels. Sloppy workmanship and attention to detail. Obvious bumper damage not fixed but was on invoice. Windshield replaced with sub standard parts that were not broken before hand. Clear coat is too shiny does not match the factory paint. Lack of communication. From the bodyshop on work to be done. Scheduling and when the car was finished. The automated text communicated better but we're completely off in timing.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
work not completed. poorly executed.
Customer Service - 0.5/5.0 -
poor customer service. Lack of communication.