Crash Champions #0556 Downey East
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole team was great. Finished my car 1 week early, called and gave me updates. Paul was amazing 10/10 service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Julian did a great job and excellent at communicating.
Likely to Recommend - 5.0/5.0 -
My initial consultation was with David and he was awesome. He understood I wasn’t going to be home for approximately 10 days while my car was being worked on. He explained the process and kept me informed even while I was out of town. The team that worked on my car did a phenomenal job on it and made sure it was perfect. David advised me immediately when my car was done and even dropped it off to my home while I was still out of town. Thank You to David and the crew for their attention to detail and customer service. I will definitely recommend your shop to my family and friends.
Repair Quality - 5.0/5.0 -
My initial consultation was with David and he was awesome. He understood I wasn’t going to be home for approximately 10 days while my car was being worked on. He explained the process and kept me informed even while I was out of town. The team that worked on my car did a phenomenal job on it and made sure it was perfect. David advised me immediately when my car was done and even dropped it off to my home while I was still out of town. Thank You to David and the crew for their attention to detail and customer service.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend a friend or family member to Crash Champions
Repair Quality - 5.0/5.0 -
I am very pleased with the repairs that were made on my car. It was nice to get my car returned to me in nearly the condition it was in when I purchased it in 2017. I noticed that my car was beautifully detailed both inside and out. I would like to give a shout out to all of those people who worked on my car and did such a wonderful job in restoring her to her original condition. Thank you again David Quinteros for all your professionalism in handling all aspects of the repairs made to my vehicle.
Customer Service - 5.0/5.0 -
Summed it up already. Read my previous comments.
My Experience - 5.0/5.0 -
Julian was amazing and went above and beyond. Communication was great and he got my car back to me sooner than the estimated time. Extremely grateful. The ladies in the office were nice as well. As for the techs my car looks amazing.
My Experience - 5.0/5.0 -
David was very helpful i like how he explained things really down to earth kinda guy
My Experience - 5.0/5.0 -
Great communication. Always answered all my calls. 10/10 experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
David Q was the associate assigned to my repair. He showed great professionalism and communication providing updates to the status of my vehicle. I appreciate the quick turnaround, clear communication, and great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
David and Crash Champions front office staff were professional and friendly.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
09 nueve
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Shop did good work
Repair Quality - 3.5/5.0 -
Service was good and repairs look good but my original headlight was stolen and had to be replaced
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everything was amazing, the process was smooth, I enjoyed the updates and being able to know everything up to date. Thank you for taking care of my baby, my WRX is my most prized possession, she’s so shiny and beautiful. I appreciate it all! - Cynthia (the actual Subaru owner) aka the mom with the Subie!