Crash Champions #0556 Downey East
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The communication and the daily updates regarding the timing of completion was great. Honestly better experience and communication than the claim issues with our auto insurance regarding the situation. Thank you
My Experience - 5.0/5.0 -
It was easy to work with Julian, I dropped off my car on Friday by Monday I had an estimate and by Thursday my car was completely fix. Picked it up and it looked brand new. Thank you to the ladies at the front desk as well they answered all my questions and made the process easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always followed up communicating with updates and important info
Customer Service - 5.0/5.0 -
Polite
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome auto body repair work , excellent customer support service, professional, friendly, and helpful. I recommend 100%.
Likely to Recommend - 5.0/5.0 -
100% recommend
Repair Quality - 5.0/5.0 -
100% satisfied the work was excellent and customer service is excellent. The overall experience was friendly, patient, professional, and helpful. Thank you
Customer Service - 5.0/5.0 -
Great customer service, friendly, and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
They did a great job on my car.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks yo Fabiola & the repair team, my car was finished ahead of schedule. Thank you very much!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
All and all, a pleasure dealing with everyone. The work was completed and looks good.
Repair Quality - 4.5/5.0 -
Once I got home with my car I noticed some plastic edges on my bumper were not lining up. I pushed on it and it clicked back into place. Paint was a perfect match!
Customer Service - 4.5/5.0 -
Received inconsistent responses from my manager. In the beginning, communication was perfect. Nearing the end (over 3 weeks later) I had to reach out to get the updates.
My Experience - 5.0/5.0 -
Julian was great!! Excellent communicator and shears giving us updates on my car repairs. Overall, completely satisfied. Thank you for providing excellent and honest work!