Crash Champions #0556 Downey East
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
All and all, a pleasure dealing with everyone. The work was completed and looks good.
Repair Quality - 4.5/5.0 -
Once I got home with my car I noticed some plastic edges on my bumper were not lining up. I pushed on it and it clicked back into place. Paint was a perfect match!
Customer Service - 4.5/5.0 -
Received inconsistent responses from my manager. In the beginning, communication was perfect. Nearing the end (over 3 weeks later) I had to reach out to get the updates.
My Experience - 5.0/5.0 -
Julian was great!! Excellent communicator and shears giving us updates on my car repairs. Overall, completely satisfied. Thank you for providing excellent and honest work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
With the nice and professional customer service I felt very comfortable with leaving my vehicle in your hands. I'm very happy with timing and results the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
I really had a great experience, the process was straightforward, those who attended to me were clear and excellent, and the results were very satisfactory.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s been a really great experience. Everything was clear, I was well informed, and it super happy with the results.
Customer Service - 5.0/5.0 -
The gentleman who helped me was approachable and helpful. He kept me well informed. The end repairs were done excellently done. I’m super happy with the customer service.
My Experience - 5.0/5.0 -
The staff was very helpful and understanding when I asked questions The craftsmanship so far looks great 👍
Likely to Recommend - 5.0/5.0 -
So far so good! 😊 Thank you for repairing of my car
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Missing V6 Logo on rear tailgate door. Plastic over on the side is also loose and is missing a screw. I would like to return to have that fixed, however I am currently out of town and will do that when I return.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Julian, Myra and Fabiola were all wonderful, friendly and patient. It was my first time taking my car to a repair shop in 8 years and had a great experience. Thank you !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Julian, Myra and Fabiola were all wonderful, kind and patient. It was my first time bringing my car to a body shop in 8 years and I had a great experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you Joey for being a pleasure to work with. You made sure to communicate with me for an update on my vehicle and made this process very smooth for me! Thank you Joey!
My Experience - 5.0/5.0 -
Great customer service Employees were welcoming Got my car fixed pretty fast even gave my car a car wash when it was finished looked brand new !
Likely to Recommend - 5.0/5.0 -
My dad actually recommended this location to me and I’m glad he did
Repair Quality - 5.0/5.0 -
Clear communication and very friendly. Renzo did a great job providing quality service and helped explain every part of the process
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work and how they kept me informed on the status of the project. The car was returned very clean.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Renzo is exellent.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All staffs are very kind and exellent.
My Experience - 5.0/5.0 -
Muchas gracias a Fabiola por su trato tan amable y a Jesus la persona que se encargo de la reparacion de mi carro, quedo excelente.
My Experience - 5.0/5.0 -
Everyone was very helpful and friendly and made the whole process so easy to complete. Great communication and more importantly they did an awesome job on my fixing my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and left my car looking so good. Staff has good communication and I appreciate that you work with enterprise so it made it easy for me to get my rental and return after.
Customer Service - 5.0/5.0 -
Everyone was friendly and informative. I was told I would get a call back on detain days and they kept their word and called me timely.
My Experience - 5.0/5.0 -
Fabiola was great. The repair was fast and everything was very professional. I’m very happy with the work done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
I recently took car for a wash and my passenger noticed water drops falling on them from door that was repaired also noticed door has a small gap on top that can be pushed in where water is most likely coming in from.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job done in less time than I spect excellent communication updates. Very professional all staff Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was completed s few days before it was scheduled to. Julian was great about prioritizing it for me because my lease was up and I was in a time crunch. The car was spotless and detailed when we picked it up. It looked brand new. Will definitely recommend you in the future.