Crash Champions #0557 Downey West
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Repair on time I need my car
My Experience - 5.0/5.0 -
Great customer service, kept me updated with everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My service advisor, Matthew was cautious and very knowledgeable the check in was efficient as was the check out. When I picked up my vehicle it was super clean and the repair was spot on. Matthew keep my updated daily via text and there where no payment surprises.
Likely to Recommend - 4.0/5.0 -
Wish there was more choice for teslas
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Repair was reasonably fast and well done. Only complaint is that I had to return to have some loose clips replaced that we rattling at speed. Given the shops distance, it was a half day loss.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ernesto Rivera was excellent. He answered all my questions and provided good service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ernesto Rivera was great. He answered all my questions and gave good service. My car was repaired and in a timely manner.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exelente trabajo muy limpio y bien hecho Mr:Fernando Erazo siempre estuvo comunicando como Iba el trabajo.hase buen ekipo para la compañia .exelente persona.y lo califiko100% en todas las encuestas.mil gracias fernando . Mi carro kedo como Nueva
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Not in time
Customer Service - 3.5/5.0 -
Not very responsive
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They always kept me with updates.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you very much for your help and hard work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick repair, thank you!
Customer Service - 5.0/5.0 -
Crash Champions kept me well informed with updates on my vehicle.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They intentionally dirt the inside of the panel. They did not glue properly the part.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great customer service, faster completion time than I initially expected. No hassle and really friendly people.
Likely to Recommend - 5.0/5.0 -
I would recommend this location to a friend for their incredible work, which was quick and informative. People who work there are extremely nice.
Repair Quality - 5.0/5.0 -
Great service at Crash Champions . Finished sooner than expected. Great customer service, no hassle or issues. Left my car in great condition.
Customer Service - 5.0/5.0 -
Customer Service was very kind and straightforward. Kept me up to date during and after my car was repaired.