Crash Champions #0557 Downey West
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Abraham Madrid was professional, thoughtful, and helpful. Yes, I will highly recommend others. Respectfully Submitted. Mr. G. Saunders
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall, great customer service and body repair work performed. Respectfully Submitted Mr. G. Saunders
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Need to have process to provide feedback to customer and follow up with insurance
Repair Quality - 4.0/5.0 -
There were delays from both Tesla and Crash Champions
Customer Service - 5.0/5.0 -
The customer service is easily accesible.
Returned Clean
My Experience - 5.0/5.0 -
Going to get your car fixed due to a hit and run can be annoying but everyone at crash champions made it so much easier for me. Exceeding expectations. From the front desk, mechanics, and the person facilitating the estimate and the entire process. Thank you for all your wonderful help.
My Experience - 5.0/5.0 -
100%
Likely to Recommend - 5.0/5.0 -
Nice
Repair Quality - 5.0/5.0 -
Excellent service provided
Customer Service - 5.0/5.0 -
Nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very helpful, explained everything and made sure all our questions and doubts were answered. Quality of the repair is top notch, they showed pictures of the process and my car seem to be washed. Definitely recommend.
Customer Service - 5.0/5.0 -
Heidi was awesome and the guy explaining what would be done was very helpful
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very professional awesome paint finish
Customer Service - 3.5/5.0 -
Had to visit twice before leaving my car
My Experience - 0.0/5.0 -
I was not satisfied with the work. I will be taking my car back.
My Experience - 5.0/5.0 -
Abraham addressed all my doubts and met all my expectations—he’s the best.
My Experience - 5.0/5.0 -
The experience was easy and simple. Love all of the text notifications and updates as to where the repair stages are.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Crash champion did a great job on my 2023 honda accord
My Experience - 5.0/5.0 -
Crash champion staff was exceptional and handled my car repair in good time. I feel that my car is like brand new again thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am very thankful to my service advisor, Ernesto, he was very helpful and good experience. Thanks to Ernesto for taking good care of my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and attentive…Abraham is honest and very professional ..I would recommend this place of business
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Abraham was awesome walk me through every step. I’m happy he was the person I had as my go to guy.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My vehicl had splatter of paint along the glass and lining of my door. Vehicle has paint residue all over my dash board and it smelled so bad if paint it gave I gad to drive with windows down and the the time I got home I had a severe headache. Very disappointed by the quality of the work and process of returning my vehicle.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Abraham was really helpful in getting what I wanted fixed and it making it look brand new. I am forever grateful if I have any more issues I will be taking it back to Crash Champions and asking for Abraham.