Crash Champions #0557 Downey West
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
My Experience - 0.0/5.0 -
I wasn’t notified at all what was happening with my car and what they were doing to it. Before picking up they said they had to drive it to test everything was working. After receiving my car I noticed they were speeding, hard braking and aggressive turning according to my driving score shown thru my Tesla app which impacts my insurance policy!
Likely to Recommend - 2.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I want too thank you for a job well done. I received plenty of notifications about the work on my Vehicle. I received the car in a timely manner and a day before it was too be completed. The Bumper looks like new.
My Experience - 5.0/5.0 -
El señor Ernesto fue muy profesional y muy amable
Likely to Recommend - 5.0/5.0 -
Claro que si
Repair Quality - 5.0/5.0 -
Fueron muy amables y hacen muy buen trabajo
Customer Service - 5.0/5.0 -
Las personas que me atendieron son muy amables y me hicieron buen trabajo y estoy satisfecho
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Staff is awesome, courteous and helpful.
Likely to Recommend - 5.0/5.0 -
Cannot say enough good things about Crash Champions!
Repair Quality - 5.0/5.0 -
Staff is excellent!
Customer Service - 5.0/5.0 -
Outstanding!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to beginning Crash Champions was great. Communication was awesome. Everything done in a timely matter.. Fernando was friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast repair
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Abraham was amazing!!! I'm glad he helped me out.. Kind, helpful and very patient.
My Experience - 5.0/5.0 -
I want to say that Abraham Madrid is a very professional person. From the moment I dropped off my car, he answered all of my questions and kept me informed throughout the entire process. I truly appreciate his excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I want to say that Abraham Madrid is a very professional person. From the moment I dropped off my car, he answered all of my questions and kept me informed throughout the entire process. I truly appreciate his excellent service."
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service from your team.
Likely to Recommend - 5.0/5.0 -
Of course! Fully recommend
Repair Quality - 5.0/5.0 -
Great customer service!
Customer Service - 5.0/5.0 -
Accurate representation
My Experience - 5.0/5.0 -
Abe was great with communication and explained everything in detail, great attitude.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ernesto went above and beyond to make sure the process was smooth for us.
My Experience - 5.0/5.0 -
Abraham did a great job in handling the car repairs. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Pretty happy with the service from start to finish. The truck still looks new, like nothing happened. Was met by Abraham and was explained everything by him. He kept me updated. I hope to not ever be back but if I am, I’ll want to work with Abraham
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks new… as it was before I got hit
Customer Service - 5.0/5.0 -
Abraham was great. Attentive
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly staff, they were able to repair my vehicle in a timely manner, and I was being updated on the progress of my vehicle. I definitely recommend and would go back to them for any future repairs on my vehicle. Thank You for all of your help.