Crash Champions #0557 Downey West
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
For the reasons disclosed
Repair Quality - 2.0/5.0 -
We are dissatisfied with the way the car looks and the service provided! We need the car fixed correctly and continue to wair6 for the call to get this done. Notified Allstate
Customer Service - 2.0/5.0 -
Knowledge, service, overall communication has been poor
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service from start to finish. Will definitely refer others Thank you.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Hernesto did an incredible job. The car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car look like new again¡
Customer Service - 5.0/5.0 -
Heidi and Fernando were very helpful¡
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the service customer service is great
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Abraham was great. He was very patient and highly professional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great garage. Highly communicative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great place to get a repair. Good communication and result.
My Experience - 5.0/5.0 -
The staff are very helpful king and knowledgeable especially Ernesto Rivera easy to talk to and explain everything to me. They did a great job fixing and repairing my Subaru Forester. Thank you Crash Champions
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I’m satisfied with the work/results that Crash Champions did.
Customer Service - 5.0/5.0 -
I commend Ernesto Rivera and the staff. He explained everything to me and kept me informed throughout the process. Thank you Ernesto
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Just didn’t like the long wait times to get a call through or to get my car. Overall service was good.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Service received from the shop it was very professional.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was great very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I feel so happy to see my truck fixed the Job was excelente it look very profesional work, thanks
Customer Service - 4.5/5.0 -
My experience was good and I recieved my truck as new .
My Experience - 0.0/5.0 -
I was happy for a couple hrs then I fill my self DOWN. I noticed they installed the wrong Bumper plus censors not working properly. Tomorrow I will call to take the car back to the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ernesto was very helpful and friendly. Thank you