Crash Champions #0557 Downey West
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the staff and the work done on my Toyota Matrix. Thank youm
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great staff, good communication and wonderful customer service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We are happy that we decide to chose Elite Collision , they were very professional ,they keep me to up date with the repair , the quality of work was done is excellent ,on time I would highly recommend them to my friends and family
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like a New car
Customer Service - 4.0/5.0 -
They were discussion between coworkers that I need need to see or hear
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs to our Lexus were beyond Satisfaction, Pacific Elite Collision has hit it out of the "Ball Park". I have worked in the Automotive Industry for 30 years and Pacific Elite Collision understands the importance of Customer Service Satisfaction. Thank you Edgar Gonzalez Sr. for the Superb Customer Service we experienced with you handling are Lexus. Grate full customers Brian and Kathy Johnson
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Naomi, Edgar, Carlos and team were amazing to work with. Patience, sincere and definitely service that makes you want to return. It is a job but they do not go above and beyond because it is their responsibility. Their thoughtful demeansdemeanor and actions exemplifies that they truly car for unfortunately situations ensuring customers leave with a positive outlook and attitude.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Suspension not returned to pre accident condition & hardly any radio reception
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the first time we deal with a body shop, and I have to say that I was surprised with the constant updates sent to me onthe status of the repair. The only thing that I noticed was that my car was beautifully polished, but only on the side that was worked on. It would have been a nice gesture to do a thorough polish. Now I have to take it to a car detail place to have them completed the polish. as dar as the quality of the work, it looks well done. Thank you!
My Experience - 5.0/5.0 -
Fast, efficient and honest