Crash Champions #0557 Downey West
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
You done a great job I’m highly appreciate the work y’all done the my car
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Abraham was the associate that help me with my claim. He made everything very easy and pleasant he’s very knowledgeable at what he does at had great customer service. He kept me well informed of what to expect and made sure that my repair was done in a timely manner. Very satisfied customer.
My Experience - 5.0/5.0 -
They are very helpful and polite. They did a great job on my car. Best customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Had to return to remove wax (?) swirls
Customer Service - 5.0/5.0 -
Abe was very good
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks great. Abarahsm was very attentive to my concerns. My questions were answered to my satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I was satisfied with the customer service given to me.
Returned Clean
My Experience - 5.0/5.0 -
Abe was great and would totally recommend. Kept me in the loop of all repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Not finished and took way too long to repair
Customer Service - 2.0/5.0 -
Took way too long to repair
Likely to Recommend - 5.0/5.0 -
Abraham was excellent.
Repair Quality - 5.0/5.0 -
Abraham was excellent.
Customer Service - 5.0/5.0 -
Abraham was excellent.
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m happy with the work done on my car. Thanks!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Matthew was great and kept me informed through my repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matthew was great and kept me informed throughout my repair.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my second time working with Crash Champions on different vehicles, and I couldn’t be happier with their service. From the receptionist to the technician, everyone was polite, professional, and kind. They did a great job on my car, and the entire process was smooth and stress-free.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my second time working with Crash Champions on different vehicles, and I couldn’t be happier with their service. From the receptionist to the technician, everyone was polite, professional, and kind. They did a great job on my car, and the entire process was smooth and stress-free.
Customer Service - 5.0/5.0 -
I was getting frequent updates regarding the status of the car. Making me feel at ease with the process
My Experience - 5.0/5.0 -
Super easy to work with. I loved the text notifications on where the car was in the repair process. Quick and efficient work. Abraham was great and informative. Walked me through everything that was done and made sure I was 100% satisfied and all questions answers. Top notch place.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciate that I was given an update on my car during the time it was in the shop. The guys that worked on my car were friendly and helpful. The repairs on my car looks better than I expected it. I would definitely recommend them to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best service ! My car looks brand new and Abraham was absolutely friendly and helpful throughout the whole process Very professional. I appreciate the work that Crash Champions puts. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It's very hard to find honest people in these days, but, however your company is the best because everyone knows how to respect people instead of money.
Customer Service - 5.0/5.0 -
My engine light just came on.