Crash Champions #0557 Downey West
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and prompt service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, kept me updated with the process the entire time. Highly recommended.
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
Excellent service and very tentative to any comments or concerns I may have had. Would recommend to anyone in need of any vehicle repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Ok, thanks
Likely to Recommend - 5.0/5.0 -
Trabajan bien solo que deben de mirar bien todos esos detalles antes de entregarlo
Repair Quality - 3.5/5.0 -
No me gustó que me lo entregaron con unos detallitos que se mira fea mi Honda
Customer Service - 5.0/5.0 -
Bueno
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service from Drop off to pick up
My Experience - 5.0/5.0 -
Great customer service and contact communication help me to understand the timeline and completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job!
Customer Service - 5.0/5.0 -
Did a great job on my car repairs. Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the updates and speedy service. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I couldn't recommend them because I didn't like how they finished my car—specifically due to a very minor detail that looks bad, and which I think they could have noticed as well.
Repair Quality - 0.5/5.0 -
A plastic piece on the bumper broke—the one on the other side didn't. When I asked why one looked gray and the other black, they said they had only replaced the broken part; however, the car looks terrible that way. I think they could have replaced the other one as well, or at the very least painted it—but even the man who handed the car over to me got annoyed when I told him that it was poor service.
Customer Service - 0.5/5.0 -
I repeat: the gentleman who handed over the car actually got annoyed because I told him that my car looked ugly with one side black and the other gray.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I came in contact with was pleasant and made me feel comfortable to trust them with my car. I was happy with the prompt repair. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Their good customer service made me feel better about leaving them with my car. It was ready in a timely manner. I am mostly relieved that it didn’t have damaged underneath.
My Experience - 5.0/5.0 -
Repair was good and it only took 3 days. I got excellent service from Abraham Madrid. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a good experience, Abraham was very professional.
Customer Service - 5.0/5.0 -
Very good
My Experience - 5.0/5.0 -
Ab was very helpful and was very happy that the car was ready before the estimated date of completion ! 10/10 overall experience