Crash Champions #0559 Los Angeles
In operation 24 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I want to thank everyone at crash champion for taking care of of the bodywork done to my car. I feel confident about you guys when you started sending me text about condition of my car. Regular updates. It was estimated that my car would be finished on Friday. It was completed on Thursday. It’s a big difference when you learn that you can pick up your vehicle and almost done and it was washed and ready when I showed up. Thank you guys did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
They’ve had my vehicle for one month due to multiple errors made by them. Starting from painting the vehicle, the wrong color to forgetting to connect cables and ordering the incorrect parts for the vehicle the overall experience with this place has been nothing but unpleasant. Arnold has been able to communicate time frames with the sure inconvenience of workers not checking has made it difficult..
Customer Service - 2.0/5.0 -
They’ve had my vehicle for one month due to multiple errors made by them. Starting from painting the vehicle, the wrong color to forgetting to connect cables and ordering the incorrect parts for the vehicle the overall experience with this place has been nothing but unpleasant. Arnold has been able to communicate time frames with the sure inconvenience of workers not checking has made it difficult..
My Experience - 5.0/5.0 -
The Crash Champions team displayed excellent customer service and kept me informed with status updates. Jose it was a joy to meet you and thank you. My car is running well and looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication throughout time vehicle was being fixed
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The parts they installed were ugly and used; they didn't replace the wheel rim—it looks all scratched up and old. They also didn't do the alignment, so my car pulls to one side.
Customer Service - 0.5/5.0 -
The parts they installed were ugly and used; they didn't replace the wheel rim—it looks all scratched up and old. They also didn't do the alignment, so my car pulls to one side.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service, communication, and repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, customer care, and communication!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I did have one issue with my battery cables and screws left under the hood.
Repair Quality - 5.0/5.0 -
Job well done.
Customer Service - 5.0/5.0 -
Very polite
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good repairs
Customer Service - 5.0/5.0 -
Amazing customer service
My Experience - 5.0/5.0 -
They did a magnificent job as usual
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Completely satisfied with work completed and time taken to finish the Corolla Hybrid front end job. Looks are impressive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I was completely satisfied with Victor’s customer service and his diligence to find out how he can service his customers better thank you, Victor
My Experience - 0.0/5.0 -
long time whaitime
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Once inside of the office there was not much communication after being told to have a seat. The Soccer match on the television held everyone’s attention. The staff seemed to not know who was in charge of my paperwork; they were discussing this for me to hear. When I asked a question unnamed Person he answered “I don’t know “ and did attempt to get the answer. I thought he was rude. I was very disappointed.
My Experience - 5.0/5.0 -
The car looks and feels great.