Crash Champions #0573 Elgin
In operation 12 years, 7 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service and communication from start to finish was excellent. Cordial, informative, very professional. The details of my repair were clear. #1!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
We are missing the shark fin antenna cover from the hood of the car. In addition, we never had issue with our battery and the battery was completely drained upon pick up. We could Not even leave the dealer without being jumped.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
It was not painted in all areas that it was agreed and the shark antena fin cover is missing.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crash Champions was10 out of 10. Efficient, knowledgeable, timely, polite, and the car was ready earlier than expected! 5 STARS! Thank you Crash Champions!
Likely to Recommend - 5.0/5.0 -
They were fantastic!
Repair Quality - 5.0/5.0 -
Crash Champions were knowledgeable and quick to explain the process for fixing my car. Everyone was incredibly kind, treating me as if I was their one and only customer. I would definitely recommend Crash Champions to a friend. My car was actually done a day early as well!
Customer Service - 5.0/5.0 -
They promised...and delivered.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I walked into an office with nice people to receive me .They offer donuts and coffee. Showed professionalism and very, very nice . The beautiful lady she’s a sweetheart, setting the office, to a high standard of professionalism . Brother Dan was assigned to the case and he took it from there professionalism getting the job done thank you thank you very much. I would easily return without hesitation. Also give high recommendations .
My Experience - 5.0/5.0 -
Im completely satisfy my car looks like new.Thank you to the team that worked on it.Thank you,thank you and thank you.
Likely to Recommend - 5.0/5.0 -
The work done on my car was excellent.
Repair Quality - 5.0/5.0 -
Totally did an excellent job. My car looks beautiful.
Customer Service - 5.0/5.0 -
The customer service had been excellent and the personnel were very courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast and solid service.
Customer Service - 5.0/5.0 -
Very friendly staff.
Returned Clean
My Experience - 5.0/5.0 -
On time and well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick turnaround and returned car clean and ready to go
Customer Service - 5.0/5.0 -
Friendly and polite-kept me informed
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
The part they used was old and even had mud
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Communication on timing could have been a bit better but happy with work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dan provided good customer service, he was professional and called to give updates when necessary.
Customer Service - 5.0/5.0 -
Darla was professional and communicated well when reviewing the necessary paperwork.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The truck looks fantastic.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The rear taillight didn’t work and I did not know that. We were traveling and I had to pay for it out of pocket.
Customer Service - 5.0/5.0 -
The customer service was fantastic.