Crash Champions #0603 Caldwell
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
The texts on the work being done was helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the updates
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Thank you for wanting the color just right to match
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just wish it took less time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were fast and did a great job would recommend to family and friends Luis V.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
My armrest on the drivers doors is not attached properly. I need to have this fixed. Other than that, the service was good though.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Depending on price of repairs of course.
Repair Quality - 5.0/5.0 -
So far completely satisfied!
Customer Service - 5.0/5.0 -
Thank you for your hard work! Appreciated all of the updates and friendly customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very helpful and kind. So far, the work seems to be excellent. Communication was frequent with them continually texting about the progress of our car. My only suggestion, not a complaint, is that after we dropped the car off (7/29) and received the quote we were told the car would be completed on 8/14. Since we have no prior experience in the body repair we didn’t question it although we thought it was a bit long for our minor body repair. We rescheduled a short trip we had arranged due to the pick up date of 8/14. As I said, communication was great and we received multiple text telling the progress of our car and always finishing with “we are in track for 8/14.” Even on the morning of 8/7 we received a text saying they were on schedule for an 8/14 completion date. Then at 3:30 on 8/7 we were told our car was completed and we could pick it up. That was great! We just wish we hadn’t been continually told that the completion date would be 8/14 so that we didn’t need to reschedule our trip. Again though, our experience with the staff and the job was exceptional. I would definitely recommend them to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was excellent as well as the communication. So far the repair seems to be great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The way I was treated, the speed at which my vehicle was completed, and the communication; was by far exceeded my expectations.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was very good working with Steve.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Scott and the staff were great, the insurance from the guy that hit me sent me to Crash Champions . Very happy with the results , you can’t tell where it was hit and it was a week ahead schedule Thank you Crash Champions