Crash Champions #0603 Caldwell
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The body work and paint job was done perfect. I'm glad to see the blending of paint was done so well that I was not able to tell where it was painted. Absolutely no complaints there. When I got the truck home I found the bed cover was not installed correctly. And rear bumper was installed off center. The bumper is also part of the hitch so I can assume the hitch is not straight. I do alot of towing with this truck.
Likely to Recommend - 5.0/5.0 -
All of the above
Repair Quality - 5.0/5.0 -
Pleasant staff, excellent service, Especially Mara and Scott
Customer Service - 5.0/5.0 -
Doesn’t get better than this.
Likely to Recommend - 2.5/5.0 -
I liked the initial estimate and process, but I wasn't thrilled with the end result. I was really put off by the rental car situation. I'm not sure if they were just being lazy or they wanted to milk the system for a few more days. I did not like that at all. That was worth $200 of my rental allocation that was in jeopardy. Also, I really can't believe a piece broke off my door and I need to go through the trouble of having it repaired again. I think I would go somewhere else if I needed to another repair.
Repair Quality - 2.0/5.0 -
Looks great, but a piece just broke off. It wasn't repaired correctly.
Customer Service - 2.5/5.0 -
The process was very easy and I was well informed. I wasn't very happy when I got my rental car bill and I dropped my car off on 8/5 and it showed returned on 8/10. The rental is right down the street from Crash Champions and the secretary told me she calls Enterprise to return the car. I have no idea why it took them 5 days to return the rental! I called to make sure it was corrected. Also, I just had a piece of the brand new door come off. I have to call Crash Champions today to get it repaired. It has been less than two weeks and a part already broke. I'm not very happy that I have to get it fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job and very nice treatment by David Will highly recommend your facility.
Customer Service - 5.0/5.0 -
excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Professional. Explain the work done in detail.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
They got me in sooner than expected and were more concerned about my safety than anyone I spoke to. I would recommend them to anyone and am so appreciative of their help and expertise.
Repair Quality - 5.0/5.0 -
No issues with the repair.
Customer Service - 5.0/5.0 -
Wonderful interactions with all staff members.
My Experience - 5.0/5.0 -
Very happy! Great service! Great repair work! I have found my repair shop! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I was kept informed of everything that was happening with my car from the ordering of parts to the date to pick up my car. David was a wonderful customer service representative and kept me informed. He was very personable and helpful every time we spoke.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone at the shop was wonderful. David was very personable and took care of us and kept me informed constantly of the work in progress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great work and keep me inform during the whole repair...
Customer Service - 5.0/5.0 -
great service and work on my vehicle...
Likely to Recommend - 5.0/5.0 -
My husband and I are very satisfied with their work.
Repair Quality - 4.5/5.0 -
They listened to what I told them and then found places that needed repair and took care of it.
Customer Service - 5.0/5.0 -
They were quick to respond to me and gave me a satisfactory answers to my questions
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great service and quick
Customer Service - 4.5/5.0 -
Would recommend
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dave was great. Super helpful and friendly.
My Experience - 5.0/5.0 -
They did a Great job on my vehicle, I super recommend this place !