Crash Champions #0603 Caldwell
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I want my original bumper not aftermarket because don’t fit right in my truck
My Experience - 5.0/5.0 -
Fantastic communication, texts update status daily. Repair was excellent. Great people to work with. Can't say enough about the staff and repair workers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Loud air leak when driving. Door cannot be opened from the inside to get out. Grease spots on head liner all along the passenger side. Speaker not connected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service all around!
Customer Service - 5.0/5.0 -
Thankfully the employees were willing to wait 10 minutes after close so i could pick my truck up!
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Friendly, informative, good at explaining options.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My wife and I were really happy with how fast they got is in and kept us updated through out the process of our vehicle from the time they started to the end and was time to pick it up
Customer Service - 5.0/5.0 -
Everyone that had talked with us kept it on the professional level and answered questions when we asked
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thanks!
Repair Quality - 5.0/5.0 -
Thanks!
Customer Service - 5.0/5.0 -
Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Not yet. We need to take the car back in next week to fix a scratch they made. But they are more than willing to fix it. I’m sure we will be satisfied when that is done.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was completely satisfied when David drove my car back to me. My Rogue looked beautiful! He was very polite and provided excellence service with his work. It was also fixed 8 days before the estimated finished date. Thank you!
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
My bumper wasn’t placed on right, needs to be tightened more. I took it back to Crash to fix the clips on June 23rd but still looks the same.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very fast and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very happy with Crash Champions. David texted me frequently to keep me up to date on how things were going with my car. He told at the beginning he thought it would possibly be done around June 16th and surprise it was. I would highly recommend them to anyone!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
My rep was very knowledgeable and considerate however they were a few things that were not conveyed to me like the loner tire because mine had to be ordered when they had the vehicle for 3 weeks a small 1" line between the rear panel and tail light not painted. And the vehicle was detailed the week before I brought it in was completely covered in dust
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes. Definitely.
Repair Quality - 5.0/5.0 -
A great job. It looks like new. Superexcellent. Nice and clean car.
Customer Service - 5.0/5.0 -
They kept me updated on how the repair was going. That was wonderful!