Crash Champions #0625 Lakewood
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As long as I wasn’t paying for the rental car then I was happy. It seemed like a long time, but that the way things are right now. The body work was excellent. So glad you have people like that on your team. I would recommend this business for bodywork.
Customer Service - 5.0/5.0 -
As long as I was kept informed in some manner.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
It took forever to get the car fixed, which I understand, but their communication with me was not great and when I got the car back there was no gas in it and my navigation system had been cleared except for the address of Crash Champions.
Customer Service - 2.5/5.0 -
Same reasons
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They really came through for me today. Super professional and attentive to my questions and time frame. Direct answers and excellent customer service. Grateful to the team at Champions!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks!
Customer Service - 5.0/5.0 -
Excellent service!
My Experience - 5.0/5.0 -
Then you at much for all your help with our bumper replacement. Everyone we worked with was extremely professional and kind. Plus, our car felt like a brand new vehicle when we picked it up and saw it had been washed, vacuumed, and the windows were crystal clear! This was an excellent surprise 👍🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really great service and my car looked brand new after the complimentary wash/vacuum!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repair took longer than planned but crash champions communicated with me every step of the way
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They did a beautiful job with the car but over promised the time frame and we’re not the best about communicating the delays.
Customer Service - 3.0/5.0 -
Again, not great at communicating about the delays and the reason for them. Our car was in the shop for More than six weeks. They would say that car would be ready on Monday and we would not hear back from them until we called. The car was finally done on Friday. It does look great, however.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We loved the work at Bear Creek Auto and this was the same quality
Repair Quality - 5.0/5.0 -
waiting for unavailable parts.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is better now than ever! Thank you all for your hard work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are awesome here and take care of you!
Customer Service - 5.0/5.0 -
I highly recommend this place! They make sure you and your car are taken care of.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the good service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Why recommend?
Repair Quality - 1.0/5.0 -
I had a scratch on my left fender, new dents on my right side, no communication from shop, a new crash in my dashboard, microphone cover scattered from the windshield to under the seat, as well as late on estimated pick up date resulting in that much more unnecessary stress.. very suspect in general, on top of that my hood was supposedly “cracking” then they just clear coated all over it making my hood look worse then before it came in!
Customer Service - 0.5/5.0 -
No communication, didn’t even acknowledge the notes I left when it came to my led headlight bulbs
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Dash warning lights are flashing. Check engine cruise control traction control brake light abs are all flashing and have never flashed before