Crash Champions #0627 Thornton Pearl
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were fantastic and very communicative. They were also friendly, which was so nice when you’re stressed out! The work was impeccable and I would recommend them to everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so nice and patient and friendly during such a stressful time for me! My repairs are impeccable and I would highly recommend this place to everyone!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I'll recommend them
Repair Quality - 5.0/5.0 -
Ana and the staff was amazing. I would recommend them
Customer Service - 5.0/5.0 -
Ana was amazing along with everyone else
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was so impressed with your team, so helpful, pleasant and knowledgeable, thanks so much for a great job! 👍
Likely to Recommend - 5.0/5.0 -
Definitely will recommend
Repair Quality - 5.0/5.0 -
Good quality
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done exemplary, and Anna is the best
My Experience - 5.0/5.0 -
Simple rating for your well done job is a 12 on a 1 to 10 scale. I think you went the extra for me. And I believe it was just for me, seems to be your mission of service. I am very pleased with your personal effort to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional, friendly and personal. Went an “ extra mile” and finished several days earlier than initial estimated finish date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank yous
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Reached out to my insurance company and got things going so they could order parts And get my car back to me as soon as they could because they know how inportant my car is to me. They were very nice and repectfull and did a good job . I would recomend them to my friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looked good after the repair, they only took 1 week and half which wasn’t very long! They also kept in touch with me every couples days or so about my vehicle! Satisfied about them washing my vehicle the day of pick up as well!
Customer Service - 5.0/5.0 -
Great communication, great service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was awesome, had no issues Will definitely bring my vehicle here for future repairs
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service and great attention to detail. My car looked amazing when it was done, and the Ana went above and beyond exceeding my expectations. She was professional and friendly throughout the whole process. Highly recommend.
Likely to Recommend - 5.0/5.0 -
Hopefully I never have to go through this again but if I do or know anybody that needs it I would feel 100 percent recommending crash champions they were on point with everything. Ana exceeded my expectations. She was professional and friendly throughout the whole process always on top of updating us of the whole process . Highly recommend!
Repair Quality - 5.0/5.0 -
Excellent service and great attention to detail. My car looked great when it was done.