Crash Champions #0627 Thornton Pearl
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excelente
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work that was performed on the truck. Thank you!
Customer Service - 5.0/5.0 -
Bianca was very professional and answered all our questions.
Returned Clean
My Experience - 5.0/5.0 -
Very good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0 -
4 days late and cost more than the estimate
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Poor customer service and had to get upset and go directly to manger just to get things moving along.
Repair Quality - 2.5/5.0 -
The detailing was not top notch. After having the truck for a month and poor communication the truck should of shined and it didn’t. They put something in the bed of it that was green and it wd on both wheel wells. I will never use them again. The piece that was replaced looked great but as for cleaning the rest of th ruck prior to return was poor.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Finish date and time kept moving. Understandable but frustrating at times
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
These guys are fantastic!! Hope you never need them. If you do, don't hesitate. They are GREAT!
Repair Quality - 5.0/5.0 -
The people are great, work was finished ahead of schedule, and the work was fantastic. Exceeded my expectations!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Told one week. Took 3. Molding loose and new crack in bumper
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No doubt they deserve a 10
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very professional from the receptionist to the people doing the work. I was treated like a valued customer
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything looks very good. Just waiting for the parts that have not come in yet!
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Waiting to see if you return our call
Repair Quality - 3.0/5.0 -
Took 6 weeks - seemed terribly long but. I hello kept us updated which was nice but news was painful - we are trying to call you today because if noise in tire no answer - please call 214 616 1859 silver Sinnott to make appt to check
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I know I can count on the teal at Crash Champions to take care of me.