Crash Champions #0627 Thornton Pearl
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were super fast with my repair very clean and super friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No comment
Repair Quality - 5.0/5.0 -
Perfect and Neat 😃
Customer Service - 5.0/5.0 -
Simple and easy access! Courtesy and Honest
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
We have not actually been able to take the vehicle home yet. We have come to pick it up twice and it still has inclusions in the paint and buffing compound on the plastic parts of the bumper.
Customer Service - 4.5/5.0 -
Michelle at the front counter has been fantastic! The manager insists he will fix the problems with the paint job on the bumper.
Returned Clean
Likely to Recommend - 5.0/5.0 -
You’ve earned my business! I would use you again and recommend you as well.
Repair Quality - 5.0/5.0 -
Repairs done on time, professional staff, set proper expectations through out my experience, and looks to be quality work.
Customer Service - 5.0/5.0 -
Michelle and other staffers were professional, put the customer experience first and were great to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond,I'm super happy with the results and repairs plus color match etc
Customer Service - 5.0/5.0 -
They are super nice people and listen to you and all of the above
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Michelle was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Michelle was fantastic!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Vehicle came back with scratching
Repair Quality - 0.5/5.0
Customer Service - 3.5/5.0 -
Michelle at the front desk was great that’s about it
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Excellent workmanship and great communication during the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Didn't finish the iob
Customer Service - 2.5/5.0 -
Rushed the jpb
Returned Clean
Likely to Recommend - 5.0/5.0 -
Crash Champions did an outstanding job with the repairs to my vehicle. The timeliness was great, faster than expected. Definitely would be recommending Crash Champions! Great team all around.