Crash Champions #0634 Rio Rancho
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
And I would have them to ask for D'Metrius
Repair Quality - 5.0/5.0 -
D'Metrius was beyond outstanding. Very Professional and extremely knowledgeable.
Customer Service - 5.0/5.0 -
Again D'Metrius and the front desk associate (can't remember her name) were the best of the best!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very good service throughout the entire process.
Repair Quality - 5.0/5.0 -
Looks like nothing even happened to my vehicle. I’m soo glad.
Customer Service - 5.0/5.0 -
very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No problem with tgat
Repair Quality - 5.0/5.0 -
I appreciate the timely work under scheduled time frame - more so the skill replacing of the the back window - Thank you. JOHNATHAN T.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly and helpful. D'Metrius was great and worked hard to make sure the truck was repaired to its best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
A great job - vehicle looks perfect
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Incorrect emblem put on vehicle and the dame on the interior of the back gate was neglected.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ernie was amazing thru this whole process Called at least twice a week to give me updates
Customer Service - 5.0/5.0 -
Everyone was very knowledgeable and professional
Likely to Recommend - 5.0/5.0 -
I was very happy
Repair Quality - 5.0/5.0 -
I was very pleased with the outcome
Customer Service - 5.0/5.0 -
I was very happy to deal with them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Second time using Crash Champions and they always do a great job in a reasonable time! Christian was so great and easy to work with!
Customer Service - 5.0/5.0 -
Christian was EXCEPTIONAL! He went over everything thoroughly! The receptionist is always so nice as well! I apologize for not remembering her name but she’s been there both times I’ve had to use Crash Champions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Their service is excellent on all counts.
Repair Quality - 5.0/5.0 -
It was beautifully finished in three days.
Customer Service - 5.0/5.0 -
Once we were on the same page, they handled all the details that contributed to my convenience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
The repair itself was done well.
Customer Service - 2.5/5.0 -
The c repair to the window was done very nicely. Unfortunately, whomever drove my vehicle to the back pulled so hard on the emergency brake that it snapped.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
You need an 11 on this scale. Three times the family has used Crash Champions. Superb each time. Your employees are superb. Raises for the HR Department. This time around, I've already mentioned Olga, but Demetrius is another in that long line of superb employees. He's an up-and-comer who already is great at customer service. Besides HR, if you can afford it, may I recommend raises for Olga and Demetrius? I base my observations on my years as a small business owner.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
At the front desk, Olga was superb. I came to pick up the car at 7:40, 20 minutes prior to opening the store. Olga opened the door, greeted me with a smile and got me back out-- before the store even officially opened. Class Act.