Crash Champions #0647 Brookpark Rd

4.3 (1,260reviews)
84%
1500 Brookpark Rd,  Cleveland,  OH  44109

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,260)

My Experience

Was impressed with the overall process. Started with signing in and digin out upon completion

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very helpful and polite very nice definitely a 100% especially the front desk clerk

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job

Likely to Recommend

Better than expected and great customer service

Repair Quality

Great job and the car was done on time,

Customer Service

My Experience

The repair was actually completed a few days earlier than expected. Also, the working relationship Crash Champions has with the car rental company was very helpful.

Likely to Recommend

No doubt

Repair Quality

The repairs were completed ahead of schedule and allowing me to leave the rental car there when I picked up my car was extremely helpful. Finally, the staff at the counter were courteous, friendly and professional.

Customer Service

Courteous, polite, friendly and professional.

Returned Clean

My Experience

Throughout the repair experience, we received regular updates. The repair was flawless. Everyone we encounter was pleasant and professional. This was an overall great experience!

My Experience

These guys done a excellent job would recommend their services to everyone..Was very impressed, look like nothing never been in an accident. Thanks so much…

My Experience

It was done in a timely manner and you can’t even tell i was hit. Thank you all!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I can’t believe your customer service they were so wonderful . I retired from a bank so I am experience in that field I am extremely satisfied with the work you and your employees keep up the good work thank you

Likely to Recommend

Definitely

Repair Quality

What an excellent job of customer service

Customer Service

Wonderful

My Experience

Likely to Recommend

Already have💗

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

One part of the roof rail is missing

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

Everyone was very nice, but it appears someone drove my car or testing it broke my seat, when I got in it was very low & back & the seat switches were detached from the seat panel. They ordered the part & verbally agreed to fix it when it comes in, so thank you for that. Also when I took it in I was over three qtr tank of gas & when I picked it up it was right under a half tank of gas, I hope if they put gas in it was 91 octane or it could ruin my engine. Besides a few more touches they had to do when I got there, If I had to go back I prob would.

Likely to Recommend

Repair Quality

Everyone is very nice, the completed work was ok once they finished rebuffing my front bumper from it sitting on the stands. Seems as if someone drove it, maybe to test it but gas was over a quarter lower & seat was all the way down & back & controls were jarred loose from the mount but they said they would fix it when the part comes in.

Customer Service

Professional taking care of matters.