Crash Champions #0647 Brookpark Rd

4.4 (1,196reviews)
86%
1500 Brookpark Rd,  Cleveland,  OH  44109

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,196)

My Experience

My Experience

The team was great. Especially the woman at the front desk. She was insanely helpful.

My Experience

The service was great from the staff to being professional, the experience was simple and well communicated

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Repair Quality

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Returned Clean

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Returned Clean

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Great and clean work.

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Their team was incredibly helpful and was able to expedite my order to ensure I was able to ground my vehicle at the dealership.

Customer Service

Everyone was incredibly friendly!

Returned Clean

My Experience

It was great thank you, got the car earlier than expected

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There shop kept me updated with all the work that was being done with my vehicle.

My Experience

Everyone was superb. I will definitely be recommending Everyone i run into about crash champions!

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Took care of me like Family

Returned Clean

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Returned Clean

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Only downside was the matter noted about the black trip on the fender; everything else was quite impressive.

Repair Quality

Fender repair looks great. One disappointment was that black trim around fender/wheel has a couple gaps where it does not adhere completely. I brought car back same day and person who handled matter said indicated that happens. If you look at other wheel wells and trim you can tell difference. It is not major, but it is definitely there.

Customer Service

Reception desk was great, so was gentleman who inspected car when brought in. See earlier comment regarding black trip.

Returned Clean

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Repair Quality

Very satisfied !!!

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Returned Clean

My Experience

Excellent, constant communication keeping me informed about the progress of repairs. Done within planned time frame. Highly recommend

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Repair Quality

The shop appears to have repaired the front fascia without first ensuring it is properly secured. It appeared this way when I picked the vehicle up, however, it was hard to get a good look at he repair since the area repaired was covered with grass clippings. I would not recommend this shop and am not satisfied with their work. I’m regretting not going up my preferred shop for the repair.

Customer Service