Crash Champions #0642 Rocky River
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We're very polite and professional
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience from start to finish! They did an excellent job on my car and kept me updated throughout the entire repair process. Everything was handled professionally and efficiently. I also really appreciated how convenient they made the rental car return—I was able to simply drop it off there when I picked up my car. The whole process was easy and stress-free. I would definitely recommend and use again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication throughout the process and the customer service from. The staff was AWESOME! That was the cherry on top because my car looks excellent! I am very happy and the warranty was a surprise 😁
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and stayed in touch with me the entire time! Answered my questions clearly! I appreciated the service and f my car looks great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice people who do excellent work. No hassle and easy to work with.
My Experience - 5.0/5.0 -
Customer service was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff were friendly, explained estimates and claims processes clearly, and were very helpful with updates and final pick-up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Delivered on time and the car looks amazing
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like a thing of beauty. Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Intake person was kind, courteous. Went above and beyond. I don't know her name.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done well and without too much delay
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Honest appraisal. Promptly scheduled and the work itself was flawless. I will not hesitate to see them again and will recommend them to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect service and delivered on time.
Customer Service - 5.0/5.0 -
Above and beyond
Returned Clean
My Experience - 5.0/5.0 -
Went above and beyond, highly appreciated. I would definitely do business here again.