Crash Champions #0650 Parma
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I am absolutely pleased with the way I got my car back. The process was stressful but they made everything feel so easy and eased every single concern I had. I would highly recommend them to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall work was great! The only thing was that there was no communication about the car. When I got the call that it was done, I had 24 hours to get up there and return the rental. I had an event the night of the call, and had things scheduled all of the next day. I had to scramble to move things around to get up there. Had I have known a few days prior, I could've fit it in and it would've been a lot less stressful. But again, great work, and everyone I encountered was really nice!
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Overall the shop did a good job
Repair Quality - 4.0/5.0 -
The car is repaired and back to pre-accident state. There were a number of delays over the course of 22 days due to the difficulty of finding parts for a 2026 vehicle. I would have appreciated more regular communication with updates regarding the delays and anticipated date when the repair would be finished.
Customer Service - 4.0/5.0 -
Again regular update regarding delays would have been helpful. The people I spoke to were all friendly and helpful, but I needed to initiate almost every inquiry regarding the car repair status.
Likely to Recommend - 0.5/5.0 -
I would not recommend this place to someone's dog
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Worst customer service I've ever experienced
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Looked brand new! Like nothing ever happened.
Customer Service - 3.0/5.0 -
Scheduling was confusing. It was hard to talk to an actual person on the phone.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The work was done nicely but took longer than I was first told. I understand that can't be helped. They did call and update me.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Very efficient and communicative.
Customer Service - 5.0/5.0 -
No issues
Returned Clean
My Experience - 5.0/5.0 -
The receptionist was very helpful and informative. She was very pleasant. Sal was great. 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service work was fantastic, and communication was clear and consistent.
Customer Service - 5.0/5.0 -
Kevin was fantastic. Able to keep me informed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Appreciated the fact that the repair was able to be made when Audi had extended delays in parts delivery
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very impressed with service and office communication.
Repair Quality - 5.0/5.0 -
Exceeded my expectations.
Customer Service - 5.0/5.0 -
Very professional.
My Experience - 5.0/5.0 -
Very professional and there work is outstanding,!