Crash Champions #0647 Brookpark Rd
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
Panels are not properly reassembled onto vehicle, gaps and panel glue exposed and headlights are now very blatantly misaligned. Already talked with someone from the shop and we will be discussing this further on Monday morning before the car goes back in to be done correctly.
My Experience - 0.0/5.0 -
Parts are still missing. The remote start panel was not fixed at all. There is a rattle in the undercarriage. It feels like this whole "fix" was an afterthought. Very bad experience so far.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The left fender and bumper were repaired and repainted. I still see some paint marks on the corner or the headlight. That should have been removed after the paint job was done.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was great. Especially the woman at the front desk. She was insanely helpful.
My Experience - 5.0/5.0 -
The service was great from the staff to being professional, the experience was simple and well communicated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and clean work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Their team was incredibly helpful and was able to expedite my order to ensure I was able to ground my vehicle at the dealership.
Customer Service - 5.0/5.0 -
Everyone was incredibly friendly!
Returned Clean
My Experience - 5.0/5.0 -
It was great thank you, got the car earlier than expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
There shop kept me updated with all the work that was being done with my vehicle.
My Experience - 5.0/5.0 -
Everyone was superb. I will definitely be recommending Everyone i run into about crash champions!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Took care of me like Family
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Only downside was the matter noted about the black trip on the fender; everything else was quite impressive.
Repair Quality - 4.5/5.0 -
Fender repair looks great. One disappointment was that black trim around fender/wheel has a couple gaps where it does not adhere completely. I brought car back same day and person who handled matter said indicated that happens. If you look at other wheel wells and trim you can tell difference. It is not major, but it is definitely there.
Customer Service - 3.5/5.0 -
Reception desk was great, so was gentleman who inspected car when brought in. See earlier comment regarding black trip.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied !!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent, constant communication keeping me informed about the progress of repairs. Done within planned time frame. Highly recommend