Crash Champions #0647 Brookpark Rd
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done, friendly and supportive staff. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 outstanding service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
did nice job
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
took longer nan expected parts was issue i guess
Returned Clean
My Experience - 0.0/5.0 -
I understand delays happen, but three weeks for repairs seems excessive given the damage my car had. Additionally, I was told 7-10 days. Everyone was very kind and the car looks great, but it was frustrating to not have my car
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crash Champions had great communication, keeping me informed on what exactly was going on with my car every step of the way. I never had a question on what was being done and when. What’s more, they finished my car earlier than expected and had it waiting for me freshly and sparkling clean. Great experience overall!
My Experience - 0.0/5.0 -
The brakes are making noise when stopping, the front struts are making squeaking sounds over bumps now and on the passenger side right under the front door it’s still damaged.as well.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
I don’t feel the money given by the insurance company was used efficiently. I noticed a very big bend under the passenger front door that somehow got overlooked. The brakes are messed up and making noises while turning and squeaking while braking. These things needed fixed while you decided to recharge my a/c that was working just fine prior to being in for repairs. My vehicle was in your shop for months and came out with the minimum body work done and a 7k bill to the insurance.
Customer Service - 2.0/5.0 -
They kept pushing the completion date further and further away while I had no rental car any longer. All I ever got was a text message
My Experience - 5.0/5.0 -
Figment is good, however paint on hood looks to have surface contaminants. Can visually see them
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
part fitment very good. Hood paint finish shows imperfections.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job !
Customer Service - 5.0/5.0 -
Very helpful , only issue I had was the texts updates telling me the car was on schedule to be picked up and I had to call to find out they were still waiting on a part . But all in all they were very friendly and helpful
Returned Clean
My Experience - 0.0/5.0 -
I liked the finished product but it took almost a month for me to get my car back.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly
My Experience - 5.0/5.0 -
You guys did a really good job on the repairs. Plus the car came back very clean like the day it was bought. Thank you 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
Has rattling in back where repairs where done going back in 7/9 to look at.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice job and responsive to issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
I wish they would’ve told me that I could not pay with a personal check. No one told me that which created a problem when I came to pick up my car then when I tried to use my debit card, I had to call back in because I didn’t have my card with me there’s a limit of how much you can put on a debit card in one day so that was a hassle. It did eventually go through, but it could’ve all been avoided if someone would’ve told me in the first place, no personal checks I would’ve gone to the bank and got a cashiers check and it would’ve been no issue at all.