Crash Champions #0675 Ft Lauderdale 8th
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
Unfortunately I had a big disappointment in many ways. Although I took my previous repairs to your shop I experienced that you’re poor management has caused to many difficulties and loss of time in the last repair . After my last accident I came back to you as a loyal customer. The job was supposed to be three or four days work. You should have prepared the parts in advance. When I left my car Rick told me that the parts were on the way. Than it was a long holiday weekend. I came to pick my car the cover of the rear door was not paint. I had a long argument with Mike that was not include in the rear door replacement. I told him that you had a open check for all the repairs. The cover was damaged as well so I couldn’t personally understand why they didn’t fix this. Then we had to contact to the adjuster to get the required authorizations and of course she was on holiday and we lost another 10 days for that. Then I came again to the shop to collect my car and the electrical problems weren’t fixed. Especially crash champion broke my rear door electrics whilst installing the rear door. Then we had to find a dealer to fix. We lost a few days there again. It took 10 days to look at the damage by the dealer do to they were highly busy. The dealer has and elderly electrician gentleman who had pile of files in front of him to fix the cars. Long story short, the dealer broke another part whilst installing the new electric box And we lost three weeks at the dealer. After six weeks I came to pick my car again and the paint was horrible with all the scratches and faulty paint. What I was trying to say is, Mike the manager had to make a plan and finalize the repair within four days maybe. He’s ego and poor management skills caused me six weeks. Due to, I work with my car is destroyed my financial situation. Still, The front bumper and grill paint peels with no reason and without any accidents or heat. It was the lack of labor or not quality paint. Mike doesn’t want to take the responsibility and fix the parts, which are still under the warranty of his very shop. I’m giving the shop a chance to fix your reputation. However Mike doesn’t seem to take the responsibility. Unfortunately, I have to inform you that, this will not end. I will try every legal way to get my rights. I will let your customers every possible way that you are not the same and the quality has dropped dramatically under the new management.
Likely to Recommend - 0.5/5.0 -
Don’t go there
Repair Quality - 0.5/5.0 -
They had to do the job 3 times for certain quality
Customer Service - 0.5/5.0 -
I personally suffered financially due to the poor management, poor job, bad organization, causes to other damages because of bad labor and especially the manager Mike’s horrible approach to the customer. He gave a very bad time to the insurance as well. No warranty was accepted on the previous repair. I’ll never go there again. The paint was so poor the polish disformed after 3 days. I definitely expecting an apology call from the owner of this business. I’m going start further action through law.
Likely to Recommend - 5.0/5.0 -
I will definitely recommend Crash Champions for the personal service, quality work and all around excellence
Repair Quality - 5.0/5.0 -
Crash Champions exceeded my expectations! Special thanks to the ladies in the office, Ricky my service advisor and Mike the office manager who kept me informed every step in the repair process
Customer Service - 5.0/5.0 -
Everyone was courteous, friendly and professional!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I do have a small section of the bumper that seems to be coming a bit loose. I’ve been meaning to come in but I’m so busy at work being that the accident has made me take time off from work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I have to go there twice, because they left a scratch on the side mirror. All in all the car turned out good.
Customer Service - 5.0/5.0 -
The girl we're very nice and attended my nices
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I don’t know of anyone right now that need them but I would recommend
Repair Quality - 4.0/5.0 -
Still having a problem with all the lights in and out of the car. Waiting for call from Mike to advise what can be done.
Customer Service - 4.5/5.0 -
Still waiting on call for a follow up visit to fix the lights
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very nice
Returned Clean
My Experience - 5.0/5.0 -
Crash Champions was the best! The employees were friendly and good communicators. I was constantly informed about every aspect of the process and the work on my car. My car looks like new! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions was incredible. They were welcoming and treated me with respect. Their communication was impeccable. Their work on my car was just as impeccable! They were great!
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very time efficient
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Anytime
Repair Quality - 5.0/5.0 -
I am well pleased with the job on the car
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
10 is a must
Repair Quality - 5.0/5.0 -
I am very very happy with my service with u all very satisfied
Customer Service - 5.0/5.0 -
U guys did and amazing job on my car it look brand new thx u
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job on my car. I love it