Crash Champions #0684 West Palm Congress
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality was great
Customer Service - 5.0/5.0 -
They brought my car back to me. Pretty amazing! An hour drive
Returned Clean
My Experience - 5.0/5.0 -
Big shout out to Johnathon my Tech/Repair Rep. He was very informative and handled everything swiftly from repairs to insurance and even my rental. Even with vendor hiccups that are out of his hands he managed to help me remain calm of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful facility for a body shop with totally professional, courteous and responsible employees. Our vehicle was repaired in only 9 days and with one minor hood alignment problem, done to perfection.
Customer Service - 5.0/5.0 -
Roxanne, the customer service representative, was just knowledgeable, responsive and always had a smile on her face.
My Experience - 5.0/5.0 -
Jonathan was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superb communication. Nice staff. Seems to have done a good job
Customer Service - 5.0/5.0 -
Very nice.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Johcthan delsul was very attentive and made me feel comfortable with my car being with crash champion
Customer Service - 5.0/5.0
My Experience - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Jonathan help me out slot thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
ANDRE WAS GREAT JEEP LOOKS AMAZING
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
If that part wouldn’t have fallen off and almost caused a serious accident I would’ve been completely happy. Julio was amazing throughout the process though
Customer Service - 5.0/5.0 -
Julio was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team! Roxanne did a great job keeping me updated and my car was in and out of there in less than two weeks.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would not recommend this shop to anyone. Because I was manipulated, the lack of trust completely ruins any chance of a recommendation, regardless of the quality of the rest of the work. They made me go through a terrible, stressful experience completely unnecessarily. Trust is everything, and they broke it.
Repair Quality - 0.5/5.0 -
I am completely dissatisfied with the service and feel deceived. They refused to fix a clear defect on the right side of the hood. Furthermore, they rushed the delivery on Friday by putting a minimal charge in the A/C. By Saturday, the air conditioning stopped working. I had to pay an independent mechanic $250 to fix the gas levels (it had only 187g instead of 500g) and spend another $35 on a new Kia valve because the one they installed was defective. Terrible customer service and poor quality work.
Customer Service - 0.5/5.0 -
I am completely dissatisfied with the service and feel deceived. They refused to fix a clear defect on the right side of the hood. Furthermore, they rushed the delivery on Friday by putting a minimal charge in the A/C. By Saturday, the air conditioning stopped working. I had to pay an independent mechanic $250 to fix the gas levels (it had only 187g instead of 500g) and spend another $35 on a new Kia valve because the one they installed was defective. Terrible customer service and poor quality work.
My Experience - 5.0/5.0 -
Happy with the work. Monica was very good with keeping me informed about the progress. Much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The communication from the shop on repair time need improvement. Car will be ready on Friday - I had to initiate the call to discover the car would not be ready. I will car will be ready on Tuesday - I had to call late afternoon for a status, car was not ready.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Roxanne was very helpful