Crash Champions #0686 Atlantic Blvd

4.7 (1,236reviews)
93%
7135 Atlantic Boulevard,  Jacksonville,  FL  32211

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,236)

Likely to Recommend

Repair Quality

When I initially went to pick up the vehicle, they had not fixed it properly. They kept my car for extra time to complete the needed repairs. When I came back the second time, the repairs were fixed, but I found additional issues, and was told some parts were replaced, that upon reflection, were not actually replaced and was just painted over. Plus some of the actual new parts had dents and scratches. I eventually just said to give me my vehicle and left because I didnt want them to keep it longer.

Customer Service

Returned Clean

My Experience

Great customer service !!!

My Experience

10/10. Great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My truck was repaired right on schedule. The company was very polite and went over everything with me. I was pleased with all my experiences that I had with Crash Champions.

My Experience

Everyone did an excellent! Thank you guys for repairing my car it looks much better! I’ll definitely be using you guys again in the future

Likely to Recommend

Repair Quality

Amer and Christie, and The tall man with the buzz cut we’re all super helpful and kind and when it came to fixing my car They also did a great job.

Customer Service

Christie was very helpful same with Amer

Returned Clean

My Experience

Great service! Job was completed quicker than expected and the staff was courtesy and prompt!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My issues were never resolved and my vehicle is still doing the same thing that prompted me to take it to your shop. You need to find a resolution to this problem, especially after working on someone's vehicle then something else came as a result of your work.

Customer Service

Not really satisfied but I like the gentleman who is the Assistant Mansger. He has good customer service approach.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Although the incident has weighed and still weighs heavy on my chest to accept what has happened to my car, i know deep down a part of me was shocked to see as if nothing ever happened when getting my car back. The amount of work and detailed things i didn’t even think of like the recalibration of the sensors or making sure they work properly, the new door, paint job all the work that was put into makes it look like nothing ever happened, and i’m glad i was able to choose this place especially at this location, makes me feel like I can go back (hopefully not haha) but if i did need to, i would go back here without a doubt. I appreciate the work everyone has done, and this place truly transformed what i would say a bad experience into something positive. Again Admir and Chrissy were super nice and reassuring and just their positive attitude allowed me to have hope in this experience.

Likely to Recommend

Repair Quality

Customer Service

Crissy is great. Made me feel like my car was in great hands and helped me with getting to my rental. A+ experience.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Chrissy was marvelous! Chris went above and beyond. Everyone was pleasant and understood the assignment!

Returned Clean

My Experience

Everything was done to perfection all the way from the beginning with the work that the front desk did to make sure our rental was set up and all the timing was met to our satisfaction. The repair work was top-notch and I highly recommend other people. try you guys out.

Likely to Recommend

Repair Quality

Epic job and incredible customer service

Customer Service

Front desk was amazing!

Returned Clean

Likely to Recommend

Repair Quality

Looks like brand new. Ive only had it a couple months and it got hit . Now like it never happened.

Customer Service

Professional fast friendly.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Professional. Work done in a timely manner. Friendly people.

My Experience

Very satisfied especially with Christine. She is very efficient and give very specific instructions about directions and work to be done. Excellent personality and very respectful.

Likely to Recommend

Repair Quality

Well done and fast

Customer Service

Well done and in a fast way. I will recommend tour services to anyone.

Returned Clean

My Experience

The lady at the desk was very friendly and the guys were kind. Thanks 😊

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service.

Likely to Recommend

Repair Quality

Great customer service and friendly!

Customer Service

Returned Clean

Likely to Recommend

In fact, I picked up a couple of business cards from the counter to keep handy.

Repair Quality

From intake with Christy, inspection and repair estimate by Charlie to repairs by the shop technician who completed my repairs (name unknown as I did not meet that person) , I could not be more satisfied. Everyone was extremely friendly and knowledgeable and did everything they could to make my repair experience very easy.

Customer Service

Returned Clean