Crash Champions #0687 Sunbeam Rd
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done is awesome. Can't tell that the car was ever damaged.
Customer Service - 5.0/5.0 -
They were polite and professional. Answered all my questions and was knowledgable about what i asked.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Bad communication from start to finish. Cosmetically, the car looked fine. However, A Thorough inspection of vehicle was not completed which resulted in further issues that my insurance would then not cover. They attempted to make over $600 in repairs without my say so… and claimed they wouldn’t make any money off of it. Turns out, the parts needed were about $20 and about 1.5 hours of labor. Did it myself. Wasted my time. Had a week without a vehicle because they couldn’t coordinate with my adjuster. Awful communication. It’s apparent that this shop cares more about volume than quality of work. They failed to look at my car carefully, which could have led to injury and damage. I had to pry info out of them the whole time. This is my second vehicle to come through this shop. Neither experience has been pleasant.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was very professional. Everybody was very nice very kind and specially Justin was so awesome. I cannot ask for more better service. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience at Crash Champion was great Specially, Justin was very very awesome. He was outstanding. And thank you very much
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It went really good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appears like new
Customer Service - 5.0/5.0 -
Professional, thoroughly explained process, kept in touch throughout the time vehicle was at their place of business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Good job
Returned Clean
My Experience - 5.0/5.0 -
It was done in such a quick timeframe. Really appreciated it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick and quality service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The quality of work is great. My only concern is with communication. I’m not sure if it’s an issue with the shop or something with Allstate. It took 3 appointments to find out that I had to rent a car in order to see what else needed to be done, if anything. This delayed repairs by 2 weeks. The office staff did apologize which I appreciated.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
great experience and quick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justin did great job communicating
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was wonderful from the day of the call for service and they day Inpicked my vehicle up.
Customer Service - 5.0/5.0 -
Yes I would
Returned Clean
My Experience - 5.0/5.0 -
Everyone was professional and kind.