Crash Champions #0687 Sunbeam Rd

4.6 (2,674reviews)
92%
5200 Sunbeam Road,  Jacksonville,  FL  32257

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,674)

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Returned Clean

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Repair Quality

The work done is awesome. Can't tell that the car was ever damaged.

Customer Service

They were polite and professional. Answered all my questions and was knowledgable about what i asked.

Likely to Recommend

Repair Quality

Bad communication from start to finish. Cosmetically, the car looked fine. However, A Thorough inspection of vehicle was not completed which resulted in further issues that my insurance would then not cover. They attempted to make over $600 in repairs without my say so… and claimed they wouldn’t make any money off of it. Turns out, the parts needed were about $20 and about 1.5 hours of labor. Did it myself. Wasted my time. Had a week without a vehicle because they couldn’t coordinate with my adjuster. Awful communication. It’s apparent that this shop cares more about volume than quality of work. They failed to look at my car carefully, which could have led to injury and damage. I had to pry info out of them the whole time. This is my second vehicle to come through this shop. Neither experience has been pleasant.

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My Experience

My Experience

My experience was very professional. Everybody was very nice very kind and specially Justin was so awesome. I cannot ask for more better service. Thank you very much.

Likely to Recommend

Repair Quality

My experience at Crash Champion was great Specially, Justin was very very awesome. He was outstanding. And thank you very much

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Repair Quality

It went really good

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Returned Clean

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Returned Clean

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Repair Quality

Appears like new

Customer Service

Professional, thoroughly explained process, kept in touch throughout the time vehicle was at their place of business.

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Returned Clean

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Repair Quality

Good job

Customer Service

Good job

Returned Clean

My Experience

It was done in such a quick timeframe. Really appreciated it.

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Very quick and quality service

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Repair Quality

The quality of work is great. My only concern is with communication. I’m not sure if it’s an issue with the shop or something with Allstate. It took 3 appointments to find out that I had to rent a car in order to see what else needed to be done, if anything. This delayed repairs by 2 weeks. The office staff did apologize which I appreciated.

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My Experience

great experience and quick

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Customer Service

My Experience

Great communication

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Repair Quality

Justin did great job communicating

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Repair Quality

Everything was wonderful from the day of the call for service and they day Inpicked my vehicle up.

Customer Service

Yes I would

Returned Clean

My Experience

Everyone was professional and kind.

Likely to Recommend

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Returned Clean

My Experience

Likely to Recommend

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