Crash Champions #0688 St Augustine

4.8 (1,444reviews)
94%
3550 Agricultural Center Dr,  St. Augustine,  FL  32092

In operation 26 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,444)

Customers say
Overall Customer Satisfaction
Customers consistently praise Crash Champions for exceptional service quality, with many noting their vehicles look brand new after repairs. The shop excels in communication, providing regular updates throughout the repair process via phone, text, and email. Timeliness is a strong point, with many repairs completed ahead of schedule. Staff members are frequently described as professional, friendly, and knowledgeable. The facility maintains high cleanliness standards, often returning vehicles cleaner than when received. While most experiences are highly positive, some customers noted minor issues with communication delays, parts availability affecting timelines, and occasional quality concerns requiring return visits. The lifetime warranty and attention to detail are particularly appreciated by customers.
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"... was the level of care they took with the repair. They didnt just fix it, they made sure everything looked perfect. The workmanship truly went above and beyond my expectations. ..." Read more
"Repair is excellent. You can not see that there was any damage. I am extremely satisfied and impressed what a wonderful job you did. The folks ..." Read more
"Working with crash champions was a pleasure. Great communication during repairs. Ready to answer any questions I had. Professional ..." Read more
"The quality of the repair is excellent and was completed in 10 days."
"... insurance company and make the entire process easy. Car was returned 100% repaired and detailed." Read more
"... they explained exactly what they were going to do, they had the car finished 5 days ahead of time." Read more
"Professional and friendly. The repairs were completed 3 days early. I received frequent updates about the process of ..." Read more
"My car was ready 6 days early!"
"The work was done in less than 20 minutes!"
"... did a great job on my car at a reasonable price. It was also completed in only 3 days! Will definitely recommend them to others." Read more
"Exxellent communication - face to face, phone, email, and text"
"... Everything from start to finish went very smoothly. They also kept me well informed of the repair process and its progress. I would definitely use them again and highly recommend ..." Read more
"Again, I was never in touch with Crash Champions. There was a severe lack of communication from the Hyundai dealership."
"I did not get any calls even after calling to find out what was going on. The young lady at the desk did her best to explain ..." Read more
"Only time I heard from the shop was when I called."

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Jared went above and beyond the call of duty from the minute i discussed my car repair issue with him . I am very excited to c the final outcome tomorrow and Jared also made sure everything was taken care of by the date I asked for. I cannot thank him enough for all his efforts and excellent customer satisfaction. Also kudos to his assistant Angela who put up with my many phkne calls. She always treated me with the utmost respect and very helpful in resolving any problems. Thanku both for an excellent job. Kudos to Crash Collision for all u did to make sure my vehicle was able to get repaired and cant wait to bring it home

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I have already spoke to a few people about the great job that was done on my vehicle. Jared stayed on top making sure all the parts were delivered in a timely manner

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Returned Clean

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Returned Clean

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My Experience

Thank you

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The truck looked fantastic. They really did a great job will use them again if I have an issue with my other car.

Customer Service

My Experience

Thank you thank you thank you! Jared and crash champion team you guys and gals are AWESOME! God bless you all!❤️

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Repair Quality

Jared and team so awesome! Professional and Exeptional Customer service!

Customer Service

Returned Clean

My Experience

Crash Champions and all that work there are amazing!!

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Awesome job

Customer Service

My Experience

Christ Jim is so efficient. Everybody's really nice and sweet. Love them all together

My Experience

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

Jared and the team are amazing!

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Returned Clean

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This was our first experience with Crash Collision and we were quite pleased wth the prompt service we received. From what we have been able to tell so far it appears that quality work was done on our Expedition. We will definitely be recommending you if our friends were to need collision repair.

Customer Service

Returned Clean

My Experience

All employees I came in contact with were very welcoming and professional. My CRV looks great again and I thank Crash Champions for another great job on my vehicle.

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The staff was very welcoming and helpful.

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Super attention is paid to details.

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Returned Clean

My Experience

Thanks and very satisfied with your work and your service

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Customer Service

Returned Clean