Crash Champions #0688 St Augustine
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would recommend them
Repair Quality - 4.0/5.0 -
My car was returned to me very quickly, I noticed a few scratches but nothing to cause alarms. My only issue was when I received my car back, every single door was unlocked and had been unlocked all weekend. I have manual locks so I think the staff should take extra care to make sure all locks are locked for every car.
Customer Service - 4.5/5.0 -
Everyone was very nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and kept me updated on status of my repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mario was very professional and we’ll coordinated it was a pleasure doing business with crash champion
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did great work.
Customer Service - 5.0/5.0 -
Great people
Returned Clean
My Experience - 5.0/5.0 -
Very professional and helpful. Update system works flawlessly and communicating was never an issue. Mario and the team should be very proud of the work they do.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job on the needed repairs in a very reasonable amount of time! I am very pleased with everything they did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Parts were delayed but I was kept updated each week.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very courteous service I highly recommend there services.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Very good customer service plus they have one of the best body crews in our area. I highly recommend there service.
Customer Service - 5.0/5.0 -
Top notch
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
With regards to crash champions you guys did great. Unfortunately the third-party vendor for USAA fell short on your communication skills.
Customer Service - 4.5/5.0 -
See previous comment
Returned Clean
My Experience - 5.0/5.0 -
Stephanie was extremely helpful. She thoroughly explained the process every step of the way and kept me informed regularly. She was so friendly and personable and made me feel at ease. 5 stars for Stephanie and her amazing customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stephanie Kahl made my experience with Crash Champions a 10. She is so helpful.
Customer Service - 5.0/5.0 -
Stephanie kept me informed every step of the way. She is very pleasant and a good representation for your company.
Returned Clean
Likely to Recommend - 1.0/5.0 -
Besides the representative being extremely rude, she persistant in trying to get me to accept a welded bumper instead of a new bumper, which is what the repair called for, even the insurance agent from progressive agreed with me. I had to personally call the Infiniti dealership to check on the availability of the Bumper part before I got her to place the order with the dealership.
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0 -
The representative handling my car repairs was argumentative, difficult, uncooperative and very rude.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved the costumer service and speed in which my repair was completed. Stephanie was amazing and handled everything quickly and clearly. Thanks.
My Experience - 5.0/5.0 -
Excellent service and communication throughout the process.