Crash Champions #0696 Wesley Chapel

4.8 (1,489reviews)
95%
26430 Pine Creek Drive,  Lutz,  FL  33559

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Hyundai
I-Car

Reviews (1,489)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that their vehicles looked brand new after repairs. Communication was a standout highlight, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness was also well-received, as numerous vehicles were completed ahead of schedule. A few customers noted areas for improvement, including occasional communication gaps near completion, minor rework items upon pickup, and isolated concerns about repair completeness, all drawn directly from customer comments.
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"... them with both our vehicle and the repair process. Excellent customer service is hard to find, and this team exceeded every expectation. I wouldnt hesitate to bring my vehicle back here ..." Read more
"... extremely happy with the service from Crash Champions. The staff was extremely helpful and respectful throughout the duration of my service. My vehicle was also finished with service two weeks ..." Read more
"Dealing with a company that provides a service above and beyond is a rareity in our world today. This is one of those companys. From the time you ..." Read more
"... concerns and communication issues throughout the claim, my overall experience with the shops customer service and professionalism was very disappointing." Read more
"... for sending status of the repairs needs approval. Service Advisor was horrible, absolutely no customer service. Car was returned with error messages that were not ..." Read more
"It was ready two days a head of schedule."
"They finished a week ahead of schedule and the car looks perfect"
"Repairs were done in record time and look good as new! Im pleased with the outcome! Thank you!"
"My XT4 was completed and given back to me 3 days prior to the estimated date of completion.!"
"From the start the process was explained in details, I got updated frequently with the status of my car and its repairs. Excellent customer service"
"Excellent communication, and exceptional finished work with fixing and painting my car"
"Great staff always kept me up to date with what was going on with the repair"
"My only gripe is that no one explained why it was going to take over 2 weeks to repair. Plus I only started to receive information after ..." Read more

My Experience

As it was my first time having a body shop work on my car I was impressed with keeping me informed every step and having my car done 4 days early and of course the end result was amazing the team was very professional and I felt like I was in good hands would recommend crash champions they are the real deal!

My Experience

I'm truly glad that your company fixed a car. I'm happy with result, communication, and that car was delivered as promised. Stuff is very friendly and highly professional. I don't want to say that will come back to you, I hope won't have a reason for this. But if something happens I definitely know where to go :)

Likely to Recommend

Great service

Repair Quality

Great service, great stuff and work quality

Customer Service

Perfect communication

Likely to Recommend

Repair Quality

Great customer service, top notch work, clear and frequent communication. Would highly recommend!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Extremely satisfied with CrashChampion customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All the process was really ease, I apréciate Jayson work, very profesional, thanks for All

Likely to Recommend

Repair Quality

Nice Job

Customer Service

Returned Clean

Likely to Recommend

Love these guys ❤️👌😎

Repair Quality

They were very helpful and courteous. The work was flawless! I love these guys. I will recommend to my friends.

Customer Service

Perfect 👌

Likely to Recommend

Repair Quality

I really appreciated how caring and professional the staff were. They also made sure to keep me updated with every step. Highly recommend!

Customer Service

Very satisfied with the service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Very likely

Repair Quality

Jay, Alyssa and Brad-we’re absolutely terrific. Competent professional and extremely knowledgeable as well as helpful. Excellent all around very impressed with your entire staff-again excellent service. Car looks “show room”

Customer Service

See the above mentioned

Returned Clean

My Experience

Likely to Recommend

Repair Quality

This car is probably in the best condition it has ever been.

Customer Service

Very calm, cool, and clear-headed people. It helps a lot when you're freaked out about repairs.

My Experience

Katie was great about keeping us informed about the repair progress and answering questions we had. We are impressed with the quality of work Crash Champions performed. Great job!!!

Likely to Recommend

Repair Quality

Customer Service

Katie was exceptional!

My Experience

Enjoyed my experience and the truck looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so great throughout the entire process! Huge shoutout to Katie for taking the stress load off my shoulders during an otherwise stressful time. The texting communication was excellent in keeping me up to date on my car and when it would be ready. I’m very appreciative of you all for making my life easy during a difficult time. I had no worries when it came to the rental car and communication with my insurance because they handled it all for me and I couldn’t be more grateful! Thank you so much!!

Likely to Recommend

Yes recommended

Repair Quality

Great job

Customer Service

Good professional

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very smooth process from start to finish! Kept me informed the entire time about the status of my car.

Likely to Recommend

Very friendly, and professional shop! Katie was awesome and cared about my vehicle.

Repair Quality

Seamless process

Customer Service

Very easy to get an appointment and get my car serviced.

My Experience

Great service! Amazing team!

Likely to Recommend

Repair Quality

Excellent service! Thank you so much!

Customer Service

Excellent!!