Crash Champions #0709 Brentwood

4.8 (2,730reviews)
97%
4535 O'hara Avenue,  Brentwood,  CA  94513

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (2,730)

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My Experience

Everything was great! Thank you for fixing my car!

My Experience

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Exelent work

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I genuinely wish I could have provided a higher survey score. Having spent over a decade as a field representative for an insurance carrier—and having actually managed this specific location when it was a network shop under Mike's Auto Body—I know the standard of work this facility is capable of. When I chose Crash Champions for minor repairs on my brand-new Lexus, I expected a straightforward, high-quality result. Unfortunately, the workmanship fell significantly short of professional standards. I am dropping the vehicle back off this Wednesday and expect the following issues to be fully resolved: * Paint Defects: Noticeable dirt in the paint and an orange peel texture that fails to match the factory finish. * Interior Damage: Scratches on the interior lift gate caused by the technician during trim removal. * Trim & Accessory Damage: Damage to the license plate and sill trim, alongside scuffs on the newly installed rear bumper trim. * Mechanical Issue: The lift gate is now making a popping sound when operated. I am hopeful we can get these issues rectified quickly and restore the vehicle to its proper pre-loss condition.

Customer Service

I genuinely wish I could have provided a higher survey score. Having spent over a decade as a field representative for an insurance carrier—and having actually managed this specific location when it was a network shop under Mike's Auto Body—I know the standard of work this facility is capable of. When I chose Crash Champions for minor repairs on my brand-new Lexus, I expected a straightforward, high-quality result. Unfortunately, the workmanship fell significantly short of professional standards. I am dropping the vehicle back off this Wednesday and expect the following issues to be fully resolved: * Paint Defects: Noticeable dirt in the paint and an orange peel texture that fails to match the factory finish. * Interior Damage: Scratches on the interior lift gate caused by the technician during trim removal. * Trim & Accessory Damage: Damage to the license plate and sill trim, alongside scuffs on the newly installed rear bumper trim. * The lift gate is now making a popping sound when operated. I am hopeful we can get these issues rectified quickly and restore the vehicle to its proper pre-loss condition.

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Returned Clean

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Need to pay attention to when spraying on the rear quarter panel you watch the overspray on the wheels. This was overlooked and residue of overspray are inside the crevice of the wheel locks. I have done auto body earlier in my career and noticed this.

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Need to pay attention to when spraying on the rear quarter panel you watch the overspray on the wheels. This was overlooked and residue of overspray are inside the crevice of the wheel locks. I have done auto body earlier in my career and noticed this.

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Matt is awesome to work with. Always providing updates and always on top of everything. Kudos to you Matt!

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Fast, friendly and professional service! I would definitely recommend to anyone who needs their car repaired! Thank you to everyone at Brentwood Center!

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Jorge was very helpful and answered and helped me throughout this entire process thank you for getting my car back to great shape.

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I was kept informed daily on the repairs. Finished on time. Excellent service

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Returned Clean

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Said would take 3 or 4 days spot on. Car looked good as new.

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My Experience

Superb service. Thank you.

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Outstanding service!!!

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Once again, truly outstanding service!!!

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Second time bringing a vehicle here thru AAA

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