Crash Champions #0712 Concord VDM
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The overall experience was exceptional. We will definitely refer Crash Champions to friends and Family.
My Experience - 5.0/5.0 -
Amazing customer service and turn around time. Very pleased. Thank you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They didn't take long to fix the problem; they were very polite and responsible about getting the work done as quickly as possible. Everything went very well—100% recommended.
My Experience - 5.0/5.0 -
The quality of work on my damaged front hood is excellent! Not only that they only took three days to fix it when I figured it was gonna take them five days. They were cordial and kept me informed on the progress of the repair and paint. Thank you guys for doing a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I always like how they set up appointments and keep to the schedule.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All around good experience
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for your help and thank you to Marta she always answers my questions very helpful and very nice.
My Experience - 5.0/5.0 -
Outstanding communication, perfect repairs. Karen kept me informed throughout the process. Couldn’t be happier! Even finished a day ahead of the estimate!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great
Customer Service - 5.0/5.0 -
Thank you for the great service. You kept me informed and we’re timely in the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job and it was done on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Natali did a great job guiding and navigating the whole process, she was very communicative as well.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my second time dealing with your company and I have nothing but praise for your total and all out professionalisms both times. And should I need crash help again I know exactly where to go Crash Champions.💯💯💯
My Experience - 5.0/5.0 -
Very friendly staff, more than fair price, and a wonderful job. Finished a day before promised. I can't say enough good things about this business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job, friendly staff, fair price, delivered a day before promised.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire team was wonderful and very helpful. The only request that I would make is that whenever a customer calls in for an insurance repair, whoever is on the line should be able to look up two things the first to see if your specific insurance is accepted at that location in second to see if that insurance company has already sent information to another crash Champions location, whether it was accidentally or the customer misunderstood where to go.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
What a great experience. From coming for an estimate to picking up my repaired car every step was smooth and professional. Could not be happier. I will absolutely recommend CC to anyone. Special thanks to Natalie for all the coordination and to the folks who did the repair work. My car was returned to me looking spectacular. Thank you all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every step was smooth and professionally handled. Quality of the work was excellent.
Customer Service - 5.0/5.0 -
Natalie did a great job coordinating everything.