Crash Champions #0712 Concord VDM
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went smoothly. James kept me updated throughout the process and offered to drop off the car for me. My car was very clean when I received it so 10/10 service. Thank you for all your hard work 🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
James was very communicative, my car was very clean when I received it
My Experience - 5.0/5.0 -
Xavier was amazing!! Extremely polite, kind and honest. He explained everything to me and since I was on a timeline to get my car back he even delivered it to me. Great service. Would not hesitate to recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with Crash Champions. Xavier was fabulous from start to finish. He was extremely helpful and made a stressful situation so much easier.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service
My Experience - 5.0/5.0 -
Everyone was very friendly and professional. Great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
It took longer than expected. But it looks good. Time of course will tell. Thx
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The repair makes it look like new. I can’t notice a difference.
Customer Service - 4.5/5.0 -
Very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
I realized today that the rear windshield wipers don’t work. Also the gas tank no longer lockd
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The care looks perfect. I was very pleased with how quickly it was done and the communication throughout the process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0 -
Yes, great job
Customer Service - 5.0/5.0 -
Always a pleasure dealing with Crash Champions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Crash Champions which I've already done in the past.
Repair Quality - 5.0/5.0 -
Quality repair and service!
Customer Service - 5.0/5.0 -
Excellent customer service!
Returned Clean
My Experience - 5.0/5.0 -
finished expertly to brand new condition. Finished days ahead of schedule! Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Service is exceptional
Repair Quality - 5.0/5.0 -
Service is excellent, they are true to their word. They will tell you exactly when your vehicle will be done and provided daily update so you know what is going on each day.
Customer Service - 5.0/5.0 -
Employees are very helpful, once they see you they are concern and making sure you’re being helped.
Returned Clean
My Experience - 5.0/5.0 -
Very good personable service. Definitely took an interest in what I needed done.