Crash Champions #0712 Concord VDM
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
The repairs look great.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will use them again, and recommend them
Repair Quality - 5.0/5.0 -
The whole team was great, Martha, and my service guy, were both fantastic!!!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
James was awesome. Done in less time then expected. Totally brand new. So happy 😊 bc I hated my rental.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Xavier was great
Returned Clean
My Experience - 5.0/5.0 -
car was absolutely done beyond my expectations. I’m very happy with all the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they did an amazing job. I would highly recommend them.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I just had my car repaired at Crash Champions, and I’m really happy with how everything turned out. The whole process was way smoother and less stressful than I expected. Everyone was friendly, helpful, and kept me in the loop with updates the entire time, which I really appreciated. They also made switching to and from my rental car super easy, which took a lot of pressure off during the process. When I picked up my car, it looked amazing! Like nothing had even happened. You can tell they genuinely care about their work and their customers. I would definitely recommend Crash Champions to anyone who needs repairs. Thank you for taking such great care of me and my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceeded my expectations! My car looks great!
Customer Service - 5.0/5.0 -
Service was amazing! I was kept informed throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with the outcomes. It was finished before scheduled. James gave me posted of the works from beginning to end. The receptionist is very friendly and courteous. I would highly recommend Crash Champion.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The finished product was EXACTLY what we had hoped for. There was some delay in communication, but once we had that resolved, the work was GREAT!
Customer Service - 2.5/5.0 -
See previous comment please
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Martha and Xavier made the experience seamless. we have had to bring in a few cars and they always greet you with smiling faces and happy to help! Everyone goes above and beyond and this busy mom truly appreciates it!
My Experience - 5.0/5.0 -
James is great and very good at communicating with customers to keep them in the loop about what’s happening when their car. Was able to complete everything before my trip so I could get my car in time. Thank you James!
My Experience - 5.0/5.0 -
Great customer service experience